Lavino Penang | Jalan Burma
2.7/5
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based on 8 reviews
Contact Lavino Penang | Jalan Burma
| Address : | 180A, Jalan Burma, taman damai utama, 10050 George Town, Penang, Malaysia |
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| Phone : | ๐ +9 | ||||||||||||||
| Website : | https://www.lavino.com.my/ | ||||||||||||||
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| City : | Penang |
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Dev Anand DJD on Google
โ โ โ โ โ shop workers are very rude & unprofessional.
Do not how to handle the customer
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Frankie Ooi on Google
โ โ โ โ โ Very bad service from the Burma Road branch where the salesman (Kelvin Tan) agreed the delivery date and time but never follows it. Delivered way beyond the time agreed with lousy excuses given. Lesson learnt is never make full payment first.
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Lee Yong Jin Lee on Google
โ โ โ โ โ Do not pay in advance even deposit!!
They sent some terrible things (full mildew inside) you could not imagine and there is no customer service at all, just want to get your money .. Lavino just said 'new one' !!!
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Jonathan Tan on Google
โ โ โ โ โ Extremely Bad Service. Unprofessional service given by the Kelvin who is also the manager (He answered the call when i ask for the manager). We need to call to get the delivery confirmation date and time ourselves rather than he update us. The delivery guy delayed the time and causing trouble to us and gives all nonsense excuses and keep on arguing on the delivery time. The delivery time is after 2pm and they expect us to wait the whole day until 11.59pm since it's still after 2pm and on the same day. He expect us to sit in the house whole day and wait for the delivery.
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Elwin Mythwinnest on Google
โ โ โ โ โ Tina has been very helpful , quality is nice and affordable definitely recommended
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Rose on Google
โ โ โ โ โ The sofa set we had ordered arrived in a very bad condition. They showed many spots, and were manufactured in a very sloppy way. When we claimed the deficiencies as unacceptable, Lavino returned the furniture for repairs. After 3 weeks we received the sofa back, but it still had spots and it still was damaged. We will never purchase any furniture from Lavino again.
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Oliver Lee on Google
โ โ โ โ โ Worst purchase experience ever. No idea why need 3 months lead time to deliver order. They will ask for full payment before delivery, but can't deliver on time. Had to postpone further. When managed to get an agreeable delivery date and time, when time comes, customer needs to call to ask to confirm delivery again, and there starts all sorts of delay excuses. Further delay, even after full payment made. Then when managed to get a delivery date, waited on the day, they tried to make scene as couldn't contact customer and had to postpone to another day. Then somehow, one of the delivery staffs purposely damaged a piece of product. Making claim to replace a damaged product also takes month. Definitely not a customer satisfiable brand nor company.
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najib najib on Google
โ โ โ โ โ Bought this sofa last month with very well advise and consultation from the sales gallery..item delivered with perfect condition and high quality products from the lavino..thanks and wishing you keep a good work and happy new year
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