MajuHome Concept (Setapak)
4.2/5
★
based on 8 reviews
Contact MajuHome Concept (Setapak)
| Address : | Lot 48 & 49 Batu 4 1, 2, Jalan Genting Kelang, Setapak, 53300 Kuala Lumpur, Malaysia |
| Phone : | 📞 +87 |
| Website : | https://online.majuhome.com.my/ |
| Categories : | |
| City : | KUALA LUMPUR |
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mokhtar ali on Google
★ ★ ★ ★ ★ Went today to purchase a mattress.... what mattered most to me was the Customer Service experience.... my order was handled by Ms Yennie, Asst Sales Manager.... she's superb, very friendly, displaying very good Customer Service traits.... noticed that she's also polite with her coworkers.... & knowledgeable about the products available and I think she's a great asset to Maju Home
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Keerubalani Ponmudi on Google
★ ★ ★ ★ ★ The worst ever experience. There is no proper communication between the sales person, lorry driver and also warehouse. In fact i paid rm90 for delivery charges but the service is super lowsy. I was not informed to receive the bed without headboard and they can even simply say sleep with the bed first. So called and claimed i was informed in advance which i was not totally aware that i will receive incomplete set. The sales person said i will receive it in 2 working days but in reality it will take 3 weeks to receive the headboard. Eventhough they upgraded the bed size from queen to king but i was totally upset with the service which lead to inconvenience to us.. i only received the set aftr 1 and half week due to their mistakes.
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Michael Khoo on Google
★ ★ ★ ★ ★ I was moving to another condo recently and went to Maju for my furniture. The price is reasonable and the quality is good. The delivery and installation also went smoothly. Will highly recommend to my friends
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Norazah Mansor on Google
★ ★ ★ ★ ★ I was served by En Hamizan, Sales Advisor of Maju Homes recently. Bought 3 items however delivery team missed my laptop table on delivery date. He did an exceptional service and willingly sent it over to my home using his car the next day!??Appreciate his kindness! Keep if up Bro!!
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Elaine K.Y. Ho on Google
★ ★ ★ ★ ★ If there is no star I would give this place a no star!
1. Horrible after sales service
2. Never pick up my calls or address my issue directly
3. Kept saying it is supplier's fault
4. No one ever picks up the office number
I am so fed up trying to contact the branch for assistance. I've only used the couch for 3 months and it is spoiled. Until I storm up to the store only they said they sort of actioned it but also half-baked action. THAT ALSO NEVER ADDRESS THE ISSUE TO GET SOMEONE TO COME AND FIX IT. NEVER get from this place, it has horrible:
1. Quality
2. Post sales service
They will be SUPER nice to you when they want to close your sales. After that you are non-existent. ABSURD.
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NAAG on Google
★ ★ ★ ★ ★ Got my coffee table from Majuhome Setapak!! I was confused to choose which one lol and glad Ms Yeannie was so helpful and convinced me to go for this one. It blends well with my home. Love it! Special thanks to Ms Yeannie!
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Fatin Syamimi on Google
★ ★ ★ ★ ★ I bought this set from maju home setapak.Thanks to mr Stew for entertaining us and make purchase,delivery ,installation process and everything smoothly. He’s easily to reach via phone and respond promptly. Thanks!!!!
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Nabilla Shah on Google
★ ★ ★ ★ ★ All home furnishings aesthetically pleasing with designer price tag! Went on 23 May 2022; they're having a 50% discount on many furnishings. At entrance, shop doesn't look very big but it's actually very, very big. Go to the back for cheaper items. Very happy I visited MajuHome. Had a lot of ideas on home decor. However, staffs are not readily available. Only 1 staff approached me with a smile. 3 staffs were playing their phone, 1 staff at kids' section was on the phone and when I came to view kids' beds, he was still on the phone even until I left.
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