Malaysia Expatriate Talent Service Centre (MYXpats)
3.5/5
★
based on 8 reviews
Contact Malaysia Expatriate Talent Service Centre (MYXpats)
| Address : | Level 4, Surian Tower, 1, Jalan PJU 7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +78977 |
| Website : | https://esd.imi.gov.my/ |
| Categories : | |
| City : | SELANGOR |
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great boy on Google
★ ★ ★ ★ ★ All the Staff friendly n nice doing their work .. but the rule has change n more in vain !! All the business have bring the local staff although we bring completed form has valid from company ... once again we had come for do the payment but can't do because the system has down ... for me if the system has down , why can't do manual first n after system on the Staff able to put it up on system ..
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subrat sahoo on Google
★ ★ ★ ★ ★ Really bad experience with MYXpats related to my RP-T. Many time incorrect information provided by customer support team. Always better to go and talk to then face to face. They made mistake and chopped additional "Journey perform" visa on my fathers passport .Then never admit own mistake or refund RM500 visa money. Delayed my daughters visa application due to which i had to go-to Putrajaya to get special pass on my own. More than 14 working days and still my parents SVP renewal application pending for approval. Not sure what has changes but processing has become too slow now a days.
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Philip Florian on Google
★ ★ ★ ★ ★ Staff here to work or for talking to colleagues and eating? New online system maybe good but outsourcing without procedure implementation will not make the progress better.
Analyse your process Management and get organized please. Just because "the chicken is already fried flying into ones mouth" doesn't mean you don't need improvement. people need to come to the place, make it a good place to come
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Gaurav Joshi on Google
★ ★ ★ ★ ★ Went there for my talent pass renewal. Great customer service, friendly staff and a good waiting area.
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sm on Google
★ ★ ★ ★ ★ 15 days before we applied for dependent pass.. Still not yet come. So worried and frustrated... We booked tickets too. Dunno when it ll come.
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R Punitha on Google
★ ★ ★ ★ ★ worst service, the customer care representative don't know anything about the status, just talking like recorded voice. purposely prolong their process, and they will never complete the work within time frame as stated. always try to extend the process time and push you in to special pass to collect more money. even though its happen bcoz of their miss leading and the mistake of themselves they charge from you Rm300 or R500. very very worst service.
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Dirk Sass on Google
★ ★ ★ ★ ★ Place nice people try to help but when you submit online you never get all Infos to submit once you submit again other thinks requested than you think you are done than again other new thinks coming up till your pass expire it’s dragging for month really tiring hope they can improve on the more responsible detail responses so it will not drag till expiry if pass
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Jia Pin Lee on Google
★ ★ ★ ★ ★ Am writing this in hope that MYXpats will improve their processes.
The place looks very nice and luxurious. The staffs are friendly and polite too. However, the processes are quite bad and not responsible.
As the system is upgraded and process is changed, their web portal has problem for submitting the applications. The system issue is only fixed after weeks. While waiting, the provided pass has then expired. However, they are not taking responsibility and will force you to start the process all over again.
When visited them, they mentioned that we can only apply online again and email them. Means email is the only communication method. But they didn't reply email and said that they are having too many emails to handle.
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