Maroon Optique, Kepong - 52100 Kepong
4.3/5
★
based on 8 reviews
Contact Maroon Optique, Kepong
| Address : | 12G, Persiaran Mergastua, Kepong Baru, 52100 Kepong, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +99 |
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Cheryl How on Google
★ ★ ★ ★ ★ Good service and custom made specs ready within three days!! ???
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Martinie Yang on Google
★ ★ ★ ★ ★ Good service and clear guidance. The staff introduce the product patiently. Very good shopping experience.
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Joe-Anny Tham on Google
★ ★ ★ ★ ★ This Optique shop is a hidden gem in Kepong Baru.
Nice trendy frames they carried and superb service.
I was not able to travel back to KL due to COVID restriction. Taurus is super kind to help order and courier the contact lenses I need to me.
Transaction is a breeze.
Can't wait to go back home to visit the shop have my glasses changed too.
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Wen Yi Yap on Google
★ ★ ★ ★ ★ This Is by Far My Worst Experience From a Optical Shop.
The paint starting to coming off from the glasses less than 3 months time, however it is visibily can see there are silver colour from the inner peel off..
At this point, I really cannot imagine how worst it will peel off from the glasses when I wear up to a year time, it will probably gone completely bare silver or gone very ugly stains on it. Very dissapointed with the bad quality glasses I bought from Maroon Optique that has such low quality when u paid for a higher price at over RM1,000 and above and expecting something good quality here but the opposite one.
To be honest, never have I experience something like this with other optical shop and yet this is my very first time and hope this is the last I will ever experienced. I hope you understand customer’s point of view is to wear a better quality glasses that can last at least a year not just less than 3 months time of wearing. Unless your intention is to aim customer to change their glasses every 3 months of wearing period, then I guess we can no longer be your loyal customers.
I hope after reading this review from the management team can give us a solutions or replace a new one so that we know how to move on from here, looking forward any reply from the management, tq.
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Karen Hii on Google
★ ★ ★ ★ ★ Great service by Kek who provided a professional and detailed consultation.
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Mona Ooi on Google
★ ★ ★ ★ ★ Just avoid going to this shop at all cost. High price, bad service, inexperience staffs and arrogant boss before and after paying deposit. When they couldn’t deliver, they only throw back the deposit to u like a kid. Tats the last thing u want to engage for.
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Fioline Chang on Google
★ ★ ★ ★ ★ Very recommended shop if you’re looking for a good quality glasses and good service. Their service is tip top and very good in handling all sort of problems. Special shoutout to Bert for his professionalism, very knowledgeable and his service efficiency. If you’re going to this shop, you may look for him. ??
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WY Yap on Google
★ ★ ★ ★ ★ Very different services before and after u bought you buy their glasses.
Bad experienced with their services, pls think twice if anyone of you decide to go this MAROON OPTIQUE.
They are freaking friendly when they are very convincing and pushy you to buy the glasses, I would say I already see it coming because all they want is to convince u to buy without negotiable the price... Me and my mum spent quite a pricey glasses, my mum's glasses price at 1.2k and my glasses' price is at 800. When u spend so much money in a shop and what u expect is the consistency of good services, not just on the first day but the following visits...VERY DISAPPOINTED!!
After we went back to their boutique for services for glasses, boxes and asking about the contact lens pricing and etc... Was asking about the price for contact lens and the box of glasses, can obviously tell that he is unwillingly to give any discount and the box exchange due to defects...
The services were extremely bad and poor when I compare the before and after experienced. Duhhh. Once they gotten your hard earned money, their services was from 95% drop to 10%, gosh this is terrible services to be honest. I will never ever go back to this shop again, and will not recommend any of my friends to go there :(
I hope their management will take this seriously after reading this comment and make things right for the customers.
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