Mi Kuang Furniture
4/5
★
based on 8 reviews
Contact Mi Kuang Furniture
| Address : | 20, Jalan Titiwangsa 3/1, Taman Tampoi Indah, 81200 Skudai, Johor, Malaysia |
| Phone : | 📞 +78888 |
| Website : | http://www.mikuangfurniture.com/ |
| Categories : | |
| City : | 马来西亚 Johor |
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amshana chandra mohan on Google
★ ★ ★ ★ ★ It was an amazing experience buying furniture from mikuang. I bought several items and all of perfect quality...there is no compromise for quality of product from here. The things are also very unique and exclusive for a reasonable price...staff are very friendly and accomodative.
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Hamid on Google
★ ★ ★ ★ ★ Honest business with no hidden agenda to 'close' sales. Prices for their pieces are very competitive, and they do deliveries to Singapore. All you will have to top up on top of what you are buying, is a 100RM for M'sian tax and 7% SG tax on total sales amount in receipt (payable upfront in MYR).
Served by Fadhil. solid sales Representative, full of smiles and info, on a fasting month nonetheless. He is not pushy and let's you have your space to think when asked for, and can make good insightful suggestions and pointers if a buyer is ever caught in 2 minds. He won't force a sale on you, just him opinions and knowledge of the items on sale.
Got a few items, payed and arranged delivery date. Made deposit (they accept major cards as well) and finalize deliver date and requested for time, if possible.
Delivery went smoothly on arranged date and was real close to requested time. Efficient delivery crew of 3 guys. Very careful, they were very upset when they saw the chip on the marble top. They felt very bad as they know they are sending a customer a piece that is not 100%! Talk about pride in work!
My marble top had an edge that was chipped off during the moving and transportation process back at the warehouse. Immediately contacted Michael on a Saturday morning (~9 plus) and discussed with him path forward. He offered a discount along with his restoration team coming to restore it and later, replacement with similar pieces when me and Mrs were exploring other options.
After some time to think, seeing the other pieces and weighing the restoration option, we went ahead with restoration. Not disappointed! Professionally done, I can't even tell where the chip was after they are done! (Awesome workmanship, Mr Lim!)
Delivered his promise and helped us 'save' the beautiful marble table. A good ethical business, do not worry about bad eggs. 1st time customer, gonna be a repeat customer as a result of this.
All the best, Mi Kuang!
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zy c on Google
★ ★ ★ ★ ★ Absolutely horrible experience. Bought a display shelf and a set of 4 dining chairs to be delivered to my residence in Singapore. Specifically asked for a Saturday delivery before 1pm which the sales staff agreed to, noted down on the invoice, and said he would arrange. Waited for 2 hours on the Saturday the delivery was due but no one showed up. Called the sales guy and he said sorry, ur items are stuck at warehouse and not on the delivery truck. Absolutely disappointing. Sales person said he would check the next Saturday if its possible to deliver and revert to me. He did not get back to me at all. 3 days later I got a call at work, on a Wednesday, around 11am, apparently the delivery man was at my place now. I messaged the sales person and asked, why did u arrange for delivery without notifying me ? I am in the middle of work now! He hasn't responded to any messages despite having read them. I had to rush home to accept the delivery. Furniture received was also slightly damaged, showing scratches at edges. Took pictures and sent them to the the sales person, who saw my messages, and decided not to reply. Extremely poor service by Mi Kuang Furniture. Beware of this shop, fellow Singaporeans. Would avoid any future purchases.
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RedSuns on Google
★ ★ ★ ★ ★ First, when we went into the shop, the salesperson is serving other customers, after the customer leaved, she came to us, and asked "do you need me to help promote?" i said "nevermind, we prefer to look around ourself", so she didn't follow us when we checkout the ground floor, after around 10 minutes, we ask the salesperson if we can look around upstairs? she said "can, but i will not follow you go upstairs, since you see so detail in the furniture", so we go up ourselves, after around 15 minutes, she come upstairs and approach us again, she said "need any help? actually is my boss ask me to come up, he worry you guys will faint here... he say our 3rd floor have many thing, HE WORRIES THAT THINGS WILL BE LOST... CAN YOU LOOK AROUND FASTER??"
HOW CAN YOU TALK TO CUSTOMERS IN THIS WAY???
YOU ASK ME TO LOOK AROUND FASTER, SO YOU THINK I WON'T BUY ANYTHING??? SO YOU ARE RUSHING ME OUT OF YOUR SHOP???
SO YOU WORRY I WILL STEAL YOUR THING???
THIS IS JUST TERRIBLE!!!
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Sieve Jorb on Google
★ ★ ★ ★ ★ This has been a very pleasant online purchase experience and also my first time dealing with Mi Kuang. The person in charge, Mr Philip's service is very good. He provides detailed product description and also attached with a few pictures.
The whole process was very fast. The dining table set that I fancy was processed on the same day. Delivery to Singapore is smooth without any problem. The deliveryman accidentally broke the chair legs during the installation, Philip immediately made arrangements and exchange with a new one within a week. In terms of service, he really deserved full marks.
Will I visit Mikuang again? The answer is Yes!
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Richie George on Google
★ ★ ★ ★ ★ Excellent service, best price, free delivery to Singapore and surprisingly well after sales service.
Fadil from Mikuang made our furniture shopping decision super easy and his recommendation were spot on. We bought - sofa, wall mounted TV console and dining table & chair and baby cot.
All the furniture were top notch quality and their delivery & installation folks were easy to coordinate and deal with.
The best part is, the baby-cot base had some defects and when I raised this to Michael (Mikuang boss) via WhatsApp, he went out of the way to custom make a new solid baby-cot base for us and saved the day. Really touched with his solid customer-centric style and would definitely recommend Mikuang to anyone.
Thank you, Michael, and looking forward to our next furniture shopping in Mikuang again.
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lai teck wu on Google
★ ★ ★ ★ ★ From my point of view as a designer, Mikuang is professional and easy to co-operate with. They provided a good service with patience to introduce their furniture which suit my interior design, and help me completed the project smoothly. Their workmanship on custom built is neat , and their loose furniture' quality is good.
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Azli Razali on Google
★ ★ ★ ★ ★ Thank you Mikuang for the amazing service & exceptional quality furniture. I consulted them to design the TV Panel and the finish & workmanship of the product was excellent and the price is reasonable too. The staffs are professional and very efficient. I would recommend Mikuang for all your unique, custom made furniture!
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