Olympus (Malaysia) Sdn Bhd - Service Center
4.2/5
★
based on 8 reviews
Contact Olympus (Malaysia) Sdn Bhd - Service Center
| Address : | Kelana Square, 17, Jalan SS 7/26, Dataran Usahawan, 47301 Petaling Jaya, Selangor, Malaysia |
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| Phone : | 📞 +787 | ||||||||||||||
| Website : | https://www.olympus.com.my/ | ||||||||||||||
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| City : | SELANGOR |
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Warisan Alang on Google
★ ★ ★ ★ ★ Bought a 2nd hand camera from 3rd party. Missing accessories. Attended by a lady by the name of Ms Lye (?). She's very polite and attended to me very nicely. 1st class treatment. Kudos to her
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calvert ong on Google
★ ★ ★ ★ ★ A courteous lady answered my call regarding the spare part for my TG-Tracker lens cover (land use) and quoted RM133. IMO this small little spherical glass is way too pricey and I don’t understand why it doesn’t come with another cover to keep it from being scratched. It’s way too prone to scratching as it’s exposed to all elements when it’s stored in bag together with other gears. Clearly a design weakness. Don’t get me wrong, this action camera is great but when the visuals are tainted with poor images due to the scratched lens protector, it defeats the importants of a great action cam. Here’s my thought : Action Cam is tough but you miss the importance of protecting the images.
A velvet pouch for the cam would be a good idea come to think of it.
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Waldemar Lim on Google
★ ★ ★ ★ ★ Wonderful service & very straightforward service employees. They expedited my case in view that i needed my camera urgently for my daughter's birthday. I am entirely grateful. Thank you Olympus Malaysia!
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Chee-Yean Loo on Google
★ ★ ★ ★ ★ Visited 3 times, once for kit len issue, second to collect my kit len for Pen7. 3rd for my Em5-II battery cover repair. All with pleasant experience. Very polite and efficient executive Miss Lai Ar. Parking is difficult, but we can use grab car.
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Poh Kit Chong on Google
★ ★ ★ ★ ★ I bought a TG-6 in Dec, registered for the warranty online on Dec 24, but I have yet to receive my free gifts.
I called up their customer service last week and the person in charge of the TG-6 said she would check and get back to me but I didn't receive any calls.
It's been over 4 weeks and I haven't heard any news yet on the free gifts.
Disappointed in their customer service.
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Bob S on Google
★ ★ ★ ★ ★ This is Olympus service center, not a camera repair shop. Unfortunately Google doesn't have a category for service centers.Previously they were in mont Kiara which finding parking was a serious problem. New office looks cheaper from outside, but inside is a lot cooler, or in other words it's a sleeper (impressive things hidden in an ugly shell). They loose one star because they always forget to call you when your device is repaired and ready.
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Parrot Brand on Google
★ ★ ★ ★ ★ Very good customer service. I bought a new camera through Lazada. I needed to register the warranty online and claim a free gift (45mm lens) from Olympus Malaysia. Did that on Sunday evening. Monday morning someone called me from Olympus and asked me to confirm my address. Tuesday morning the lens was delivered to my house. Rare to have such good customer service in Malaysia especially when it involves them giving me a gift and no charges for courier. I do not regret buying Olympus.
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EK Chng on Google
★ ★ ★ ★ ★ A customer oriented Service Support Center well staff by professional, knowledgeable and helpful ambassadors of Olympus Service. Thank you, Mr Lee.
Best to park in the basement and go up by Block D lobby, Level 5. Some lots are reserved (car number signage)
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