ParkIt Malaysia
4.3/5
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based on 8 reviews
Contact ParkIt Malaysia
| Address : | A-02-01 Pacific Place, Jalan PJU 1a/4, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia |
| Phone : | ๐ +8 |
| Website : | https://www.parkitmy.com/ |
| Categories : | |
| City : | SELANGOR |
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tan ching on Google
โ โ โ โ โ Helllllllo refund my deposit , is over 60days and more more more more. What your service? Im not asking one time , is many many many time
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Alicia - on Google
โ โ โ โ โ Good service! Efficient communication and a really easy way to rent your car park with help and support to get the right deal
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Ajwad Shukri on Google
โ โ โ โ โ ParkIt always gave me a very fast and good responses due to my situation. Would recommend to my friends if they want to rent any parking space, just direct to ParkIt. Thanks ya!
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Mico Chai on Google
โ โ โ โ โ This company provides the worst ever service you can imagine. The chatbot autoreply stated that I will get my parking in 1-2 days but I didn't. When I clarified with Nick (an employee) he said that was the bot's reply, he has no control over that. That was an irresponsible reply.
As of now, I have waited 1 month for my season pass and have been paying daily rates for the whole month. Nick mentioned several times that he can get the parking lot for me in "a few days" time. It has been 30 days Nick. And I have to be the one following up non-stop on what is the status because I'm the one paying daily rates, paying for your inefficiencies.
This is the first company I've seen that collects money without having any inventory ready, so customers have to pay and wait for however many months (nobody in the company cares!) and hope to find a parking. So what do you suggest I do Nick? Pay RM50 a day for 6 more months while waiting for you to "come across" a parking space? Come on. This startup is hopeless and at this rate I think they are conning customers. I hope investors can see thru this and stop pumping cash in. I can't believe they managed to raise funds on PitchIn. I wonder how this "portfolio" is doing now.
Having said that, I would appreciate if you would refund me the RM100 (because you don't have a T&C protecting customers, you plan to hold the RM100 for 6 months and take your own sweet time to find a parking space) and cancel my booking. I certainly do not expect you to charge me the monthly fee. If you have a shred of dignity left, do not turn a blind eye on this post.
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Kai Lee on Google
โ โ โ โ โ They are efficient enough to locate a spot for you but be aware there isn't much they could do if you are a renter and you card stops working. I am on my third week that my card stopped working for parking lot to building access. The owner decided it's not important that I paid for access but don't have it since I still have boom gate access. I reached out to Parkit and there isn't much they could do. I always paid on time for at least a year and my price should include covered access. I now have to either go 3 floors down with my equipment and belongs to get into my apartment or walk outside from the boom gate.
Parkit offered me to continue with this unfortunate arrangement or freeze my account while they try to locate a new spot for me. Where am I supposed to park if I freeze my rental account?
Hint: there are no available spots.
Renters beware. I give them 2 stars for locating me a spot. In terms of customer service and how long this has been on going for me should be an indicator for potential renters.
Update: Parkit has reached out to me directly so I will be changing my rating to 3 stars for their effort and will be updating my review once resolution is obtained.
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Vincent Lee on Google
โ โ โ โ โ Very friendly staff and customer service. I managed to get quite a great deal for a parking space near 1sentral which is almost half the price for the parking in corporate buildings. High efficiency, responsive WhatsApp replies. Recommended??
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Michael Wee on Google
โ โ โ โ โ Parkitโs customer service team are polite, prompt and super efficient. The process of registering for a parking lot was so simple and straight forward. They even accommodated some of my special requests. Iโm a very satisfied customer indeed!
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DJ Lim on Google
โ โ โ โ โ quite good at finding a tenant for your car park, and they got pickup team to collect the card from u, very efficient and safe to use. but must read carefully on the terms and agreement, first month they take full, then every month they deduct 3% from the rental for service fee, and every 6th month will deduct another 50% from your monthly rental. Please take note, rental payment will delay 1 month, example April rental will only bank in to you early of May. seriously... ParkIt should improve their process and system
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