Poh Kong
3.7/5
★
based on 8 reviews
Contact Poh Kong
| Address : | 16-20, Jalan 52/4, Pj New Town, 46200 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +79 |
| Website : | http://www.pohkong.com.my/ |
| Categories : |
Jeweler
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| City : | SELANGOR |
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Dr Soo on Google
★ ★ ★ ★ ★ Sorry to said so but it would be the last time I purchased from Poh Kong. I really feel unsatisfied with Poh Kong.
1)The sales person (Irena) take away the bracelet I might decided to buy to others customer since I said keep it for me first because I looking extra necklace that I want to buy.
2) The sale person (Windy) already promise to give me free gift but can't do it.
3)The sale person is dishonest since I purchased 4 item she only give me 3 box. While I check it and noticed it she just said their's boxes to keep the necklace is finish.
4) I asking for the jewellery cloth and she said she cant give because is for customer purchase diamond only. Please, I don't first time purchased gold...Dont cheat me again and again. I bought necklace from Wah Chan, they give me directly without asking and the services is much more better.
5) I really feel angry with them cheating me and my mum again and again.
6) You cant ignore me but just my kindly advise that its better to improve the services especially Genting branch since it is a tourism place. Tourist bad impression on Poh Kong Genting might left bad impression about the whole Malaysia.
Lastly, service quality is very important. No matter how good the product is but with bad services customer totally wont visit again!
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RESON KATHIR on Google
★ ★ ★ ★ ★ I adisagree with the rating for Poh Kong....I sincerely some bad experience with poh kong..... last 2 weeks ago.... i spent quite a hefty sum buying some golds at the price of between RM28-290 per gram when the price of gold was only RM253 per gram...when I confronted...the sales girl Ms Janet....she insist that the price per gram is RM285 but at that material time the price of gold per graam was only RM253 per gram......this is what i called as blatant cheating by poh kong .....all this took plcae at Poh Kong, PJ state outlet.....customer/s pease beware....
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Shuyi Teoh on Google
★ ★ ★ ★ ★ Bad experience at Poh Kong pavilion outlet.
Bought a pair of diamond earrings and bangle years ago at Poh Kong.
On 8/1/20 went to pavilion outlet asked for cleaning my diamonds! Was told by one of the lady SA cleaning charges is RM50. I was surprise that during my purchase , SA told me , customer can comeback anytime for cleaning. No charges!
On the spot I asked this SA( pavilion outlet) why should pay for RM50 ?
She told me , today I came in without purchase anything. She can’t just do free service for me!
1.RM50 charges is not an issue, why should other SA promise that , that’s a lifetime free service for cleaning ?
2.Means customer COMPULSORY purchase something in order to get a free cleaning ?
3.Other local competitors like Degem , Wah Chan, Habib. All are providing diamonds cleaning FREE service to customers regardless client just walk in without purchase anything!
4.Calculative and poor customer service.
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Amanda Low on Google
★ ★ ★ ★ ★ Being first time buyer in Poh Kong HQ, it was a pleasure experience with experienced and humble sales representative, Jasmine Lee.
Good explanation and recommendation on the products with good quality. I'm very satisfied with the sales service.
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Darren Ganesh on Google
★ ★ ★ ★ ★ Staffs are friendly and they don't practice racial profiling I believe.
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Ganesh Mariappan on Google
★ ★ ★ ★ ★ This shop offers many choices for jewellery lovers. They also have monthly installments if you purchase items above RM 1K. So yeah drop by and experience it.
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Swee Hiang Poh on Google
★ ★ ★ ★ ★ The sales persons were great. We met three persons who were honest and provided sincere advice, instead of simply sales focus.
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SUMITHA VICKNESH on Google
★ ★ ★ ★ ★ Such a horrible place to visit. The staff treat you like a fugitive. They are so unprofessional and speak in Chinese amongst themselves and assume that customers don't understand what they are saying. I decided not to spend my money where I am not welcomed. Please don't bother to support big chains like Poh Kong, who's staff are not interested in making a sale or welcoming customers as they all get paid a fat salary and they think that they are able to judge their clients and decide if they would like to serve them or not. I am going back to my normal jeweller for sure. POH KONG IS A NO NO for me.
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