Poliklinik NU Sentral
2.4/5
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based on 8 reviews
Contact Poliklinik NU Sentral
| Address : | Lot CC.29, Concourse Floor, Nu Sentral Shopping Mall, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Malaysia |
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| Phone : | π +87 | ||||||||||||||
| Website : | https://www.facebook.com/pages/category/Doctor/Poliklinik-NU-Sentral-217213938369308/ | ||||||||||||||
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| City : | KUALA LUMPUR |
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ζ©ε on Google
β β β β β I would give negative rating if the system allows. The doctor is unprofessional, I have a deep cut on my toe and she doesnβt even suggest for tetanus injection. Please think twice before visit the clinic.
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Khair Risan on Google
β β β β β I just had a PCR test, it was nice and quick. It's better to go in morning, less busy. Price is RM 230 for faster result (6 hours).
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Irman Ismadi on Google
β β β β β Worst clinic i have ever been to. Came in with stomachache and have also vomitted before, this rude condescending Female dr asked if i was only there for an MC??? How can an inconsiderate, tacky person be a doctor??
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Ain Athira on Google
β β β β β This is my first time giving 1 star rating. shouldβve check the google rating before I came here. I went there because I have sore throats (probably because of toothpain/jangkitan kuman) Dr advised me to go dental clinic which does not solve my problem because I was having sore throats (at the point where I cant shallow anything). Dr checked and said that I have swollen throat. Dr refused to give me MC knowing that Iβm working tomorrow (she did checked my temperature and it was normal). Told her I started to felt unwell macam nak demam gituh plus dizzy but she said kalau demam pergi clinic lagi. I was so sad that I paid for RM103 just for a short consultation. and right now Iβm suffering from high fever (+ shaking). The shallow throat is getting worse (1 star only for the medicine they gave me reduce a BIT of the pain). Also very frustrated that I need to go other clinic tmr to get MC. Need to pay again. There is no way I can wake up to go take MC..why is it so hard to give me MC im sad sad :-( βΉοΈ
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Adam Hill on Google
β β β β β Registered daughter to be seen by doctor and filled in the form citing symptoms. Was given call slip '1' to be seen and ask to return later. Returned later and was given a prescription without doctor seeming my daughter. Found this bizarre and asked to see the doctor as still had ticket 1. Became annoyed and left in disgust after several patients were called ahead of me.
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Will T on Google
β β β β β Went for pre-emp check up. It was around 11am and there was a line of foreigners waiting for check up too for their work permit renewal. I walked in to the register area and the staff was looking stress and said to come back again around 11.30 with a little i-am-busy-now-dont-bother-me kinda look. Well i went out and came back in again at 11.30 and luckily this time i got registered and were asked for some urine sample and so they directed me to their own washroom which is located in the clinic at the back. Fast forward to my blood test. Worst experience ever. I mean I have done blood test that requires 4 vial of my blood and yet i felt nothing and it was done in less than 2mins but this... this was bad. The nurse, i assumed, attempted to draw my blood first but failed. She asked me a few times if i have ever done blood test but i should have asked her instead if she has ever drawn blood before. So in the end she failed and requested the doctor on duty to do it instead. Well all i can say is that the doctor was no better. So blood was taken and now a new nightmare appear. The nurse told me that i was positive for opiates! This must be a joke. I told the nurse and the doctor that i do not take drugs. The doctor deduced that i do and that i was hiding and suggested if it is for recreational purpose and that he can help if yes. Why do i need your help cause i know i did not take any drugs. So we end up having me paying rm50 for a thorough lab test to be done by different party. So i had a feeling that this was all just a farce as this does not make any sense to me at all and fyi, it came back negative. I just take it as the "doctor's fee" for drawing my blood. While i was waiting for my receipt, i overheard the conversation from a staff telling one of the foreigner that they need urine sample and to use the mall washroom. It struck me right there and then that they are treating people differently. I thought i heard wrongly but thank god there was a local Malay lady who was also there for checkup and requires to provide urine sample but was asked to use the clinic own washroom instead. This was just right after the staff told the foreigner to use the mall washroom so the clinic washroom was empty. This is not right. shouldnt everyone be treated equally? Why the double standard? All in all, i can only say that this clinic is bad and has got to improve immediately. Mix reviews tell you 1 thing; that there is no standard at all in this clinic. Go at your own risk. If you are lucky, your visit might just be like one of those good reviews.
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Lina Farhana yahaya on Google
β β β β β Went to this Clinic today as i'm having a sore throat, to the extend that i'm no longer able to swallow nor drink anymore. And it is painful and only to one side of my throat and it hurts my jaw. However, the doctor here, she refused to meet me in her consultation room and choose to stand far apart from me in the registration room between the glass door. Asking me question on my medical conditions - where is the doctor-patient confidentiality here?
She told me, sore throat is a symptom to Covid-19 and she unable to allow me in- I understood that here too.
I told the doctor, I don't have any other symptom just the sore throat, and when i was about to say that i took RTK this morning, she straight away said that RTK is not accurate to detach the virus, i told her that im schedule to take PCR test tomorrow - wednesday from my company- my company provide onsite PCR test to all staff every Wednesday since Sept last year and i do it ever Wednesday.
She said to me that, yesterday a patient who is positive walked in with only a headache and still +ve, even no symptom you can still be positive.
Honestly, i've lost words here, i just needed treatment, i just asked the doctor that if she can just give me some antibiotic or something cause i really unable to talk or even swallow my own saliva anymore- then she said sure but u cant walk around, go home straight - i told her that she need to gave me MC for that then, she said ok...
I turned around and there are 2 other patient there, and they heard all the conversation and how it was done, i felt so humiliated.
I went there at 1PM during my lunch time, my office is just around the corner and i wasnt there for just an MC.
No examination was done, she didn't bother to take my temperature, blood pressure or to even look at my throat. And to my suprised the doctor wasn't even in her PPE.
I was having a bad fever last month, but a doctor in the other clinic treated me so well, even told me that "you are really sick and you troat looks bad, pls go home and take a good rest".She just asked me to do RTK every 4days.
Why i wrote this long, is because i am the disgruntled few that willing to share this experience to others and also to this Clinic for them to improve and do something about it.Even if you have to pay rental 4-5times more than other clinics do is not something that patient will remember you by. If you give best services with empathy and care, people will keep on coming and you don't have to worry about your rent.
Anyway, wish you all the best and for sure i wont go there anymore, will visit my doctor tonight again. Thank you.Have a great day ahead.
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Carol T on Google
β β β β β I must say, I was a little alarmed at all the negative reviews, but do not let it deter you from experiencing their service firsthand!
My child was the patient and unfortunately does not speak the local language, but everyone from counter staff to doctor were professional and friendly. The doctor's caring bedside manner and attempts to converse ensured that my child was not anxious at all.
On top of that, she was able to expertly diagnose the issue within 10 seconds of us seeing her! Thank you Dr Zuhrah and staff, we really appreciate the help given. Will recommend your clinic to others for sure.
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