Poslaju Distributor Center @ Bukit Mertajam (Science Park)
2.7/5
★
based on 8 reviews
Contact Poslaju Distributor Center @ Bukit Mertajam (Science Park)
| Address : | PMT 1117, Jln Perindustrian Bukit Minyak 18, Penang Science Park, 14100 Simpang Ampat, Penang, Malaysia |
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| Phone : | 📞 +7 | ||||||||||||||
| Website : | https://www.pos.com.my/ | ||||||||||||||
| Opening hours : |
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| City : | Penang |
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Wan Anas on Google
★ ★ ★ ★ ★ no staff here untill 9.00am. very bad
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hafiy marzuki on Google
★ ★ ★ ★ ★ I don't know what wrong with this new place.They hold my item for very long time.Two attempt had fail.This affect my business and my reputation as seller.I had call the place and they said they will deliver the day that i call but they didn't.haiyaaaa
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L T on Google
★ ★ ★ ★ ★ Helpful friendly custom. New rule is package cannot over rm500. Else will be charged. Weight is fine. Kastam just moved here in nov 2019. The place is new. No queue. Can random park along the road outside.
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Fiza Kamar on Google
★ ★ ★ ★ ★ I don't why they like to keep people's parcels too long. They really need to improve on how they sort out the parcels. I called to trace my parcel, the answer I got was ' kami pun taktau kat mana brg cik'... Very very very very bad service. I'd give zero star. When asked for person in charge, takde Pegawai pun yg in charge katanya. ??
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Saranya Sanya on Google
★ ★ ★ ★ ★ The worst customer service I’ve ever experience. My parcel stuck here almost one week. No arrange delivery. Call the customer service for many times no pick up at all. Very disappointed !
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Matthew Tan on Google
★ ★ ★ ★ ★ Not as bad as I thought. Came after lunch. 3 guard and 2 post laju personnel came to help. Whoem thing took less than 10 minutes
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MarcusLizhe on Google
★ ★ ★ ★ ★ Worst customer service I've ever experience. Called to ask some questions on how to get my parcel cleared. He ended up arguing with me for over 10 minutes. Instead of telling me everything is written on the letter sent, just answer the questions that were asked.
You are there for that reason.
Please train your staff to do their jobs properly.
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Tha2 Htolx on Google
★ ★ ★ ★ ★ Called them several times, each time they'd pick up the phone and immediately hang up. Highly unprofessional.
When I arrive, half the staff in the customs office were just chatting among themselves, and looked annoyed when I asked about my package. Slow service, and all the workers were unhelpful and rude.
I know that government jobs are cushy, but can you guys please better train your staff, and seriously - picking up the phone to just hang it up to avoid the ringing is so annoying, like what are you 5 years old?
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