Public Bank @ Kampar - 31900 Kampar

2.7/5 based on 8 reviews

Contact Public Bank @ Kampar

Address :

77, Jalan Terminal Kampar 1, D Pusat Perdagangan, 31900 Kampar, Perak, Malaysia

Phone : 📞 +
Website : https://www.pbebank.com/
Categories :
City : Perak

77, Jalan Terminal Kampar 1, D Pusat Perdagangan, 31900 Kampar, Perak, Malaysia
S
Shawn Lim on Google

Poor service, making customers wait for a long time. They could be smarter in managing customer flow during this pandemic period. Poor attitude by bank staff by working slowly as well
J
Joanne Ngau on Google

Very slow service Not letting the customer waiting inside, so hot outside,let them I have queued for more than hours to replace my lost card I knew there is necessary on setting the priority lane for the specialties, hey,just let them waiting inside la, why cutting our line for the service So more, i just a student without any income,i dk why the staff still advertised me his investment plan, very annoying
L
Lucky Yawl on Google

Worst pb bank brach ever! Working like a snail
k
kahsoon lee on Google

Last time I was using Public Bank Ipoh, everything was good. Now I moved to Kampar, everything here is Iousy. The workers of this bank have no good knowledge, giving bad suggestions, giving wrong information etc... Such as : Do you have any ATM card that charges 0 annual fee? The worker said : There is no such thing. (I discovered there is such a thing called Public Bank Basic account which charge 0 annual fee for the ATM card) You can't expect to get any good help from this branch workers, they need to get more knowledge. I have no idea why they are bad at knowledge compared to the workers on PB Ipoh. I am just giving 1 example here. They gave me tons of wrong information/ bad advices/ bad attitudes of services etc such as asking me to go to the building to give them some documents while I haven't even got the 2nd doses of vaccine. They expected everyone had already got their 2nd vaccine already they didn't even ask, talking with a bad tone, laughing at customers ( this is the worst thing I experienced in 2021, NO ONE ever laughs at customers dude!!! You can't simply say 'HaHa' while dealing with customers' problems! ) etc... I don't want to mention all the cases in details. Train your worker better at knowledge/service/EQ etc PB Kampar! SPM graduated students shouldn't be that bad, some more they want to persuade me to buy investment plan from PB Kampar, do you think I will buy investment plan from PB with such bad services? No chance.
F
Fong Lim on Google

Waited 2 hrs just to renew my bank card..Whole bank only one customer service counter. lousy branch!
Y
Yew Cheah on Google

Very slow service, waited one and half hours just to get new replacement card !!!
O
Oscar on Google

I’m totally understand the situation about the pandemic now so u guys not letting us waiting inside, but pls at least provide a chairs for customers, we are not waiting for few minutes but it’s about an hour, really poor service
W
Wacky Wherry on Google

Slow service! The staff just act like "not my business", keep your customer waiting our side with your slow serivce! 30 minutes can't even settle 3 person!

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