RHB Bank Putrajaya (Presint 8) - Presint 8
2.8/5
★
based on 8 reviews
Contact RHB Bank Putrajaya (Presint 8)
| Address : | Block C - T.00 - U.02 & U.03, 1, Jalan P8c/1, Presint 8, 62250 Putrajaya, Malaysia |
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| Phone : | 📞 +8887 | ||||||||||||||
| Postal code : | 62250 | ||||||||||||||
| Opening hours : |
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| City : | Putrajaya |
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kiki syakirah on Google
★ ★ ★ ★ ★ Poor service. very bad service. I came on Thursday for account confirmation (tender) but they said their officer on leave. they asked to come on Monday. tender closes Monday at 12 pm . I came at 8 am on Monday morning then they said the system down and i was told to wait or come back in the afternoon. very bad. I waited until 11 am and they just called. but its to slow to give a cop and confirmation. they want to check the details. very bad. I wasted a few days waiting for the officer on leave and on Monday I had to wait a long time to get confirmation.
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William Ng on Google
★ ★ ★ ★ ★ Updates during FMCO:
Opening hours are 9:15 AM - 2 PM. Unlike other branches, no appointment is needed here. You can line-up outside for walk-ins. Maximum 5 customers at one time. Counter staff is friendly. Easy to find parking.
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che azuha on Google
★ ★ ★ ★ ★ The worst banking experience ever.
After 2 hour wait to change lost card but the end card out of stock.
Wasting time!!!
Poor service.
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Kavi Llessh on Google
★ ★ ★ ★ ★ Bad service not friendly staff ....very slow waited more than 1 hour just to replace debit card
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Tana GurL on Google
★ ★ ★ ★ ★ Good service and fast... Better than rhb bsc where to many staff but nothing work can be done quickly... Customer service for rhb bsc totally out.... I like rhb putrajaya n the staff ... Very quickly done n helpful
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Zamri Halim on Google
★ ★ ★ ★ ★ BRANCH Manager En Faizal .. please RESIGN OR MAKE IMPROVEMENT towards your customer service rather than leaving your security guard be the main door guy to your branch.
My name Zamri Abd Halim ...pls find me in RHB customer or QMS list. En.Faizal as i am RHB customer trying to do transactions via this bank. Unlike other banks...experience so far with this bank has been a dissapointment.
Few customers including me that had filled up QMS and attend to the time allocated still need to que up like walk-in ie Security guard mentioned the QMS does not work. Why then RHB bank still ask to make appointment and yet unable to attend unlike other banks which i have no issues with except for this RHB Bank branch in Putrajaya. No officers or staff being allocated to manage the customers and solely depending on security guards to make the decisions.
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Shaien Ariff on Google
★ ★ ★ ★ ★ Poor efficiency. Staff seems not well trained as took more than 1 hour just for an account opening. Each item to keyin needs someone else to guide which is wasting customer time. The staff also never updated on the account number which thank God I remember to ask the counter. She also never update or given details on my online banking user ID access.
Calling customer service and they said will get bank staff to call me and solve the problems as they keyed in wrongly and only manageable by the staff branch, but until today no one call! They maybe expected me to withdraw my money every single time from atm machine. Pathetic and slow service ever.
I guess RHB management should review all their staff performances and restructure the whole team. Get the right person to do the job not those who lazily sit and get the salaryby end of the month!
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nuq pbc on Google
★ ★ ★ ★ ★ WORST BRANCH EVER!! BRANCH Manager please DO YOUR JOB OR RESIGN!!!
At least put a proper bank officer or staff to attend to customer/reception...leaving it to Security Guards to manage your customers are bad decision making.
Customers that have made appointment having to wait in line, the same as walk-in. What is the point then? And best experience is when none of your customers are being managed by your staff except by the Security Guards....thank you.. i have had enough of RHB Bank ..will change BANK.
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