RHB Bank Subang Jaya
2.6/5
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based on 8 reviews
Contact RHB Bank Subang Jaya
| Address : | 50, Jalan SS 15/4d, Ss 15, 47500 Subang Jaya, Selangor, Malaysia |
| Phone : | π +988 |
| Website : | http://www.rhbgroup.com/ |
| Categories : | |
| City : | SELANGOR |
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Neezam Yahaya on Google
β β β β β What kind of bank will let their customer wait and que in a hot sunny weather? Only rhb
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Premjit Randhawa on Google
β β β β β Ss15 rhb bank only for DATUK N TAN SRI CAUSE STAFF ARE VERY BUYERS EMPLOYEES DON'T FOLLOW SOP CUSTOMER SERVICE WORST EVER N WORST THING ONLY TWO COUNTER OPEN OTHERS BUSY GOSSIPING WHERE IS RHB BANK SOP SOSIAL DISTANCE WITHIN STAFF
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Ronger Tan on Google
β β β β β Dear RHB Top Management,
SS15 branch, is too horrible and waste time branch, the staff is keep looking for the pc, talk some gosip, other customer need to wait more than expectation times from numbering. Whats cause of it, you may knowyourself, dont ever you're the boss, but can't care for it, tooooo sloww....like a siput its a slogan for RHB Malaysia? Too dissapointed.....
Your new customer!
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Dave Teo on Google
β β β β β Good service by RHB staff indian lady Ms Sarah. Keep up the good work!
*Note: Will be more customer friendly if can provide chairs and fans for customers who were waiting at outside of bank due to SOP restriction for Covid 19.
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Alia on Google
β β β β β Renewed debit card w/out any hassle. Online website said to get the queue ticket through an app, some hv reviewed that they still had to wait but the guard (who seems to know the services well & is polite, very impressed!!) explained that elderlies dont knw how to use the app, and so it's now just walk-in.
Expect low no. of staff, and you will be guided to sit - waiting for your turn. I went on a Tuesday afternoon and it wasn't busy. Renewing the card process didn't take more than 10minutes. Just make sure to check if it works smoothly after receiving it. If it doesn't, go back to the side counter and the person will kindly help.
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Tuhin Abraham on Google
β β β β β Very poor and slow service. Online Banking always on maintenance. Just fed up with their service.
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Victoria Koh on Google
β β β β β Trying to open a saving account here and they asked for my current address utilities bills, phone bill, and if phone bill under company they need the SSM or company letter as proof? Not too sure is it the requirements now for all banks or just RHB itself, so complicated & time consuming- basically I spent 20mins there just being questioned & ended up didnβt get to open the account. Bravo
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Kaas Man on Google
β β β β β This RHB at USJ Taipan is a JOKE. I will give a 0-Star Rating to it If Google Reviews allow me to do so.
It run by people are Incompetent, Unprofessional and Just collect pay cheque at the end of the month.
They did NOT Create Any Value to their Client at all.
I dropped by RHB Branch at USJ Taipan on Feb 18 Afternoon to Update My Personal Phone. So that I could login into the RHB Web Site and received my Temporary Pin No on my New Personal Phone No for my New ATM Debit Card Activation.
At the RHB Branch, I had filled up all the required documentation and the counter customer service reception had collected & verified all the required info (e.g., NRIC/ New Phone No and Phone Bill & etc.) from my end. They asked me to wait at their reception area for RHB customer support people to call me for verification. I had Waited there till almost 4pm (bank closing time) still no one call me so they informed me no need to wait, since everything is done and completed.
After reached home, I tried to activate the Card again still NOT successful. I called RHB Support line on Feb 21, for verification and they informed me the Phone No still NOT yet updated. The RHB Help Line agent helped me to raise a Ticket #3619749x, so that the RHB USJ Branch could resolve it ASAP. Till Today Feb 22, the New Phone NO still NOT yet updatedβ¦ I Called RHB Support Line again and they had help me to raise another new Ticket again # 3620254xβ¦β¦
From this incident development, it is crystal clear this RHB Bank Branch at USJ Taipan is run by a bunch of Incompetent & Unprofessional People.
I doubt the Handicapped Management Team at USJ Taipan Branch even have an βOverviewβ on their Branch Operation What are the Customer Issue Still βOpenedβ and need to Follow up, βWork in Progressβ or βClosedβ β¦
Needless to say, they just run the operation like Pasar Malam Business.
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