Royal Canin Malaysia - 47400 Petaling Jaya

3.4/5 โ˜… based on 8 reviews

Contact Royal Canin Malaysia

Address :

No.1703, Uptown 1, 1 Jalan SS21/58, Damansara Uptown, 47400 Petaling Jaya, Selangor, Malaysia

Phone : ๐Ÿ“ž +7988
Website : http://www.royalcanin.my/
Categories :
City : Selangor

No.1703, Uptown 1, 1 Jalan SS21/58, Damansara Uptown, 47400 Petaling Jaya, Selangor, Malaysia
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Melissa Khamis on Google

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Service best skali. Kucing saya sakit susah nak dapat makanan yang sesuai. Customer servis, Faybi tolong sambung I ngan Dr Kevin, bagi nasihat pemakanan khas untuk babyku. Terima kasih Dr.
Service best skali. My cat is so sick to find the right food. Customer service, Faybi, please contact Dr. Kevin, for special nutrition advice for my baby. Thank you Dr.
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neoh kahwai on Google

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GOOD STUFF
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Devan Arumugam on Google

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arrogant to the core
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Lee EKi on Google

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Worst customer service ever! Ordered your product from Shopee, asked the customer service why is it not ship yet since it already two days, and told me it will take 3-4 days to process. I decided to cancel the order but then the customer service ignore my message even though he/she is online. ? ? ?
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vijay Anthony on Google

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Royal canin packaging is not good.. I brought 2 packs of royal canin maxi adult and I found worm inside the pack..how to claim... I will upload the video on FB page
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Christina_ckt โ€œChristinaโ€ on Google

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Fast delivery and well packed with bubble wrap. My dog loves the kibble so much and after eating for few months, the fur and the skin has slowly improved.
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sen sen on Google

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I think Royal Canin is not interested to grow their business. The people at the top are either too well paid or are not even bothered to grow. I called up as a prospect customer who is interested to start a pet food business and is interested to know more how to be their distributor (ie pricing, MOQ and etc) and was turned away by the customer service who refused to pass me to the person in charge. She insisted that we are either a pet store owner that we are allowed to speak to their salesman. This is outright outrages! To the customer service in charge, if YOU DO NOT HAVE THE AUTHORITY to decide, please pass the call to someone can assist. Making the decision on behalf of the company means that the company is giving you the AUTHORITY and that you represent the company. I see no prospect with a private companies to be managed by people with such mentality. I will not even consider buying your product for my pet!
A
Adeline Lum on Google

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From my experiences with one of the customer care representatives, Royal Canin holds a high standard in serving their customers. They give good and professional advices on how to care for pets, with genuine love and sensitivity. There are no worries calling them. On a side note, coming across the topic of distributorship, perhaps visiting their office would clarify things? The number on their website seemed to cater only to pet owners who need answers for their pets' diet and nutritional needs. Just a suggestion, anyhow I'm happy with their service from a customer's point of view.

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