Visionary Solutions Sdn Bhd
4.1/5
★
based on 8 reviews
Contact Visionary Solutions Sdn Bhd
| Address : | A-G-08 Block Allamanda, 10 Boulevard, Lebuhraya Sprint, PJU6A, 47400 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +77877 |
| Website : | http://www.visionary.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Charles WYS on Google
★ ★ ★ ★ ★ Customer service of visionary solution is excellent. However, appointed area service agent is poorly selected. Service agent that yelling at customer when we the customer disappointed on their service. Again the competency of the appointed service agent is questionable. Always use reason of busy as typical answer. There are a lot of better service agent, but the worst is chosen. Service agent also represent image of visionary solution.
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Justin C on Google
★ ★ ★ ★ ★ My Blueair Classic 405 (bought in July 2021) fell from my console table and stopped working. I thought that was it, the device was done and I had to pay top dollar to get it fixed. However, I was informed that the repairs will still be covered by warranty eventhough the damage was due to my own carelessness. Top service. Staff were friendly, professional and responded and followed up to my calls and emails promptly.
Excellent
attitude and service overall. Keep it up ???
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Ricster S7edge on Google
★ ★ ★ ★ ★ I have come here twice now to bring a product in for repair and have had a wonderful experience. Polite efficient and knowledgeable staff. Thoroughly recommend looking at the products they carry. With after sales services like this it’s great.
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Jordy Wong on Google
★ ★ ★ ★ ★ Thank you so much for taking care of the health of our frontliners (Such as Doctors, Nurses, Pharmacist, Dietitian, Physiotherapist and cleaners) in our COVID ICU!
BlueAir HEPAfilter is superb!
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Beng Tack Cheah on Google
★ ★ ★ ★ ★ Sent dolce gusto Nescafé machine for repair. Came across very professional and helpful, even though they do not carry the spare parts for Krups. They really have customer in mind, keep it up!
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Precious Puff on Google
★ ★ ★ ★ ★ Helpful customer service. Went the distance to assist me. Maybe I overworked it during the MCO, my KitchenAid and Hizero need some tender loving care. All good now. Bought some Blueair filters too and got some freebies. ?
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Ari on Google
★ ★ ★ ★ ★ Very happy and impressed with the service at this place, and I've been here 2 times already:
1st time - Counter lady was very very helpful, she carried our HiZero from the car even though we said we could carry it over ourselves. She was very knowledgeable because she managed to diagnose the problem herself. We sent it in for repair and they contacted us to pick it up within 1 week. Very fast service + not expensive to repair.
2nd time - Best experience I ever had from a service center. We missed out on their lion dance, but all their staff were around so they attended to us immediately. Staff 1 instantly recognized the problem, and fixed it within 5 minutes. Staff 2 helped us fix our wastage tank detection problem, and we even got a new wastage tank and lid free of charge. Altogether took less than 15 mins so we didn't even have to pay parking xD
Hope they can keep up the good work hehehe
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Li Yein Yu on Google
★ ★ ★ ★ ★ Great service! Sent in my old Laurastar iron for repair and got it back all good. The team also gave me helpful tips on how to take care of my iron.
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