Secret Recipe Taman Desaru Utama
4.2/5
★
based on 8 reviews
Contact Secret Recipe Taman Desaru Utama
| Address : | Jalan Semarak 1, Taman Desaru Utama, 81930 Bandar Penawar, Johor, Malaysia |
| Phone : | 📞 +787 |
| Website : | http://www.secretrecipe.com.my/ |
| Categories : | |
| City : | 马来西亚 Johor |
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Sya Jeff on Google
★ ★ ★ ★ ★ The food were ok. But the service was really bad. They need to train the waitresses to be more nice and learn to smile to customers. I honestly really dont mind if they are busy. But being nice to customers is a must. Whether your father died yesterday or your cat didnt come home. Whatever the reasons.
But my experience was, this particular young waitress put our meals with hard thumps on the table. No smile. No sorry. And when I want to help her by giving the dirty plates, she simply ignored! While my hands and the dirty plates were OBVIOUSLY going into her tray, but she quickly walked away with empty tray. Hardly no smiles. Even sorry. What was that? I looked at my husband, and he seemed puzzled as well.
That was rude.
YET! She nicely serve this young single man while he was eating his meal. Just next to our table. Laughing and giggling. Urm, you are being rude to us yet u can smile and being nice to another particular customer. Why was that?
If the management reads this. You can look through cctv recording. It was Friday 22 Nov 2019, around 6.15pm - 6.40pm.. your waitresses need a serious training on how to serve customers.
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Steve Tan on Google
★ ★ ★ ★ ★ Weekday lunch promo was kind of ok, not much to shout about. The cake promo is only slightly discounted with selection to those that are rm9.80 only
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Chong Wee Jye on Google
★ ★ ★ ★ ★ Good place for the vegetarian like me but the fried rice really really spicy! The pumpkin soup also in asean flavour- add turmeric and curry powder. Their kimchi in overall taste. Anyway average foods was good.
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Azlina MJ on Google
★ ★ ★ ★ ★ Ordered 1. spaghetti bolognese, 2. Japanese lunch box (forgot the name), 3. korean chicken. Dish 1 and 2 taste good but a bit disappointed on Dish 3. Waitress forgot to punch in my order so it arrived last - thought to eat with my spag but due to long waiting the korean chicken i just finished it. The Korean chicken tasted just like normal fried chicken. The wrapped sauce is so little make it taste just like normal fried chicken.
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Tini Li on Google
★ ★ ★ ★ ★ Good service, clean restaurant & efficient friendly staff. 1 problem avoid paying with Debit Card because the Internet connection is slow. Unless you are a patient customer go ahead ?.
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Kim Long Wong on Google
★ ★ ★ ★ ★ The serving much more than city area like Johor bahru . Price is about the same with other franchise. But they serve the dish freshly. Overall this place I'm very satisfied compare to town area franchise.b
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Georgina M on Google
★ ★ ★ ★ ★ We were looking for food here and since Secret Recipe is decent we thought we’d have lunch there. The place was quite empty, a lady there welcomed us and asked us to be seated.
Then a trainee came over to take our order. We asked for the Singapore Laksa and Mee Goreng. She conversed with us in Malay which we don’t know. Then she informed us in English that they were out of prawns and couldn’t give us prawns in our laksa. So we asked her to replace it with chicken, which she said could not be done. We noticed that at least 1 - 2 items on each page was marked with a pink sticker as not available. Interestingly most of the items on the menu have prawn in them and they were out of prawns.
We left cos there was literally not much we could eat there except desert. Service was terrible. No stock of main ingredients. Absolutely no flexibility and it felt like the staff didn’t really care and didn’t want to serve us. We left and found a nice seafood place “Desaru Seafood Corner” only a few meters away from here.
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joan m on Google
★ ★ ★ ★ ★ Newly opened branch located in Taman Desaru Utama. Near homestay area and Amansari hotel. Went during Ramadan time, so lunch break is not that full. Portions were a bit smaller than the usual since they did not increase their prices. Did try to avail their tea time promo, but was given a regular price. Not sure if the cashier know about their own promotion. Food still superb despite the small portions. Coffee and cakes are highly recommended.
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