Sephora @ SouthKey

3/5 based on 8 reviews

Contact Sephora @ SouthKey

Address :

No.1, G-028, Mid Valley Southkey, Persiaran Southkey 1, 80150 Johor Bahru, Johor, Malaysia

Phone : 📞 +7
Website : https://www.sephora.my/
Categories :
City : 马来西亚 Johor
Description : Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

No.1, G-028, Mid Valley Southkey, Persiaran Southkey 1, 80150 Johor Bahru, Johor, Malaysia
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Turn Me Up and Down on Google

Sales assistants there looked more like they don't want to be there. Unfriendly and impatient. Honestly, you girls kat situ kalau x ada pun x apa kot? Mcm x ada fungsi sangat nak2 time lepas MCO ni apa pun korang x buat. So cita today mcm ni: TMasa nak bayar, I saw Atome promo so I asked the Malay lady about it. Her name is Nia (which was the same girl yg ikut I ke hulu hilir dgn muka mcm ayam berak kapur dia tu sheesh) and she told me to download the app and pay there. So app tu minta total and I asked her for it and she said rm124. I ikut sajalah app tu and keyed-in the amount and showed to her and suddenly she yelled "kenapa tak cakap dah bayar? Total rm124.20!" Are you for real, lady? Bangang punya org. Dia ingat kita tahu ke app tu nk direct kita ke mana? Never guided me whatsoever lepas tu nak marah2. Lain kali bagi figure betul. Salah sendiri pergi marahkan orang lain. Manager Sephora Southkey patut minta syarikat allocate a little money utk training anak buah utk tambah braincells sket lagi ya, bukan semua duit pegi mekap kat muka tapi otak ke laut. Hadoi la.
Sales assistants there looked more like they don't want to be there. Unfriendly and impatient. Honestly, you girls kat situ if x there is x what coat? Mcm x there is a function very nak2 time last MCO this whatever you x do. So today's mcm idea is: TMasa nak bayar, I saw Atome promo so I asked the Malay lady about it. Her name is Nia (which was the same girl who followed me upstream and downstream with a face like a chicken dropping lime) and she told me to download the app and pay there. So the app asked for a total and I asked her for it and she said rm124. I just followed the app and keyed-in the amount and showed it to her and suddenly she yelled "why didn't you say I paid? Total rm124.20!" Are you for real, lady? Proud to have an org. He remembers we know where to go to the app? Never guided me whatsoever after that to get angry. Next time for the correct figure. One alone goes to annoy others. The manager of Sephora Southkey should ask the company to allocate a little money for training the staff to add more braincells sketch, yes, not all the money goes to make -up on the face but the brain to the sea. Hadoi la.
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Tai Shing on Google

There were a couple of friendly sales staff who were knowledgeable in the range of products available. The prices of Huda Beauty products were not too bad compared to other shops that we know of.
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amalina azman on Google

Mostly no stock item and only one promoter at sale floor.
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Roy Yapp on Google

Bad shopping experience with sales person Miss Bing Bing, but still purchase my stuff at this outlet. when I visited Sephora (mid valley -Southkey jb) on 9 Mar 2020, The staff name Bing Bing let us feel unwelcome with poor body language, she was impatient to serve us very disrespectful to me and my friend. she has poor product knowledge. Spoke with her native language Mandarin and English, and still she has no idea of what was said. I believed she needs to be retrained or educated more on product knowledge and her customer service skills.
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Sarvieana Gilbert on Google

Actually YAYA is the first staff that ever communicated with me. I’ve been here thousand times
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jacky lau on Google

Worst sephora staff ever. Bad service and most of them inexperienced and doesn’t show a minimum respect. All busy chatting with each other rather than attend to help.
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Jcthe May on Google

I went to this Sephora yesterday. And the experience was very horrible the staff (Malay) greeted me with judging face because I said I wanted to take a look first. She followed around me and made me super uncomfortable the whole time. No wonder this Sephora doesn’t have much customers because of their staffs.I will not step my foot in this sephora again
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Nur Hazwani Kamal on Google

been here a lot of time however this is the first time i feel comfortable. been greeted by Ms Aaila, a sweet lady. she helped me to explain each and every products. help me to choose the best product that suitable with my skin. from foundation, primer, mascara, lipstick and all. thank you so much, appreciate it. definitely will look for her again when i come ;)

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