SUBARU Puchong Service Center, SV PRESTIGE SDN BHD
3.7/5
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based on 8 reviews
Contact SUBARU Puchong Service Center, SV PRESTIGE SDN BHD
| Address : | 13, Jalan Serindit 3, Taman Puchong Jaya, 47100 Puchong, Selangor, Malaysia |
| Phone : | ๐ +8798 |
| Categories : | |
| City : | SELANGOR |
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Hugo Phang on Google
โ โ โ โ โ Come back today. Asking for some help.
We understand your appt. schedule is full, but customer service even refuse to take a look my car problem. Not to say help me.
No 2nd time.
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tek peng soh on Google
โ โ โ โ โ Booked a session at 10am for 30K service (i.e. change engine oil and gasket only), it took 3 hours to complete the service. I was told that only got 1 technician is working as other 2 are on leave for Hari Raya. No complaint on the amount of technician, but this can be avoided by proper management such as reduce the number booking since you already know you sort of man-power.
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rc yap on Google
โ โ โ โ โ Just have little expectation if you're bringing your car in for anything ( like diagnosing issues ) asides from the run-of-the-mill servicing.
Made an appointment ( confirmed by SC ) via Whatsapp in advance but the front desk service advisor seemed surprised when I showed up on that day.
Had intermittent issue with camera since the very beginning of getting the car, which is only 2 months from time of writing. While I understand intermittent issues are generally tougher to solve than part changing, but that's when you see whether the ability is there ( or not ).
Was recommended to come back when the camera totally fails.
In conclusion, this service centre *probably* would be sufficient if your car has no issue and you're just looking for a run-of-the-mill servicing.
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Trent Lim on Google
โ โ โ โ โ If you're here for the milage service, that's fine, but further than that, they can't fix anything, the lack of fixing tools and handling customer issues is without a doubt, "Truly" all time low, recently my car had a milage service by them, but they didn't fix the problem, so today around 10am I called them, but the staff said they are in the middle of something, he got my car plate and phone number, and said he'll call me back, yet after 2 hours of silent and not getting calls from them, again, I call them for the issue I got for my car, the other staff get my car plate and my number, saying that he will have a check and call me back, after that, I never get a callback from them.
What an honor to get to experience this kind of "Service" we paid for the warranty.
Is such a big difference BEFORE buying the car, and AFTER you bought the car.
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ayu aziz on Google
โ โ โ โ โ Friendly and courteous staff. Ready to answer questions and explain to customer. Waiting area small but ok.
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Kien Meng Hoo on Google
โ โ โ โ โ just brought my car there for routine maintenance, the staff there was nice and friendly, 10k mileage service done within one hour. there is a customer lounge inside the service center for customer to relax while waiting for their car to service, refreshment provided, the only cons to service your car here is they didn't provide car wash service to customer like their rival mitshubishi service center provided and it is free in mitshubishi.
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Cherrie Cheah on Google
โ โ โ โ โ Customer Service very not responsive. No follow up attitude. No call back. Wait u to call. Just no choice. This area only 1 service centre.
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Vishnuvardhan Kanagaveloo (Vichu) on Google
โ โ โ โ โ i have been waiting for almost 2 months to fix the front camera..Every time I call nobody picks up the phone. Empty promises every time I speak to the PIC...They will say they will call you back to fix an appointment but they will never call. Please DO NOT choose this service center. You might as well go to a different service center. Very poor customer service
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