Tan Chong Group - 51200 Kuala Lumpur
3.6/5
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based on 8 reviews
Contact Tan Chong Group
| Address : | 62, Jln Sultan Azlan Shah, Chow Kit, 51200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | ๐ +78888 |
| Website : | https://www.tanchonggroup.com/ |
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mualis kamal on Google
โ โ โ โ โ If u want for good service about Nissan car come here you can get best service performance fm Nissan staff
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Steve Tan on Google
โ โ โ โ โ Very terrible car dealer. After sales service is almost zero. Slow and rude staff.
Can't get away from customer service whatever number u call. No way to feedback to.management disappointed.
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Wae Hazza on Google
โ โ โ โ โ Clean showroom area, cool aircond, clean toilet, great sales staff. Nearby to 7eleven. But quite hard to find a parking.
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Arunachalam Balaji on Google
โ โ โ โ โ Tan chong can rather sell the car with 0 years warranty coverage. Sub par quality parts ans they always find ways to reject the warranty claim. I have had issues with my a/c compressor ever since i owned the x-trail and the warranty claims has been rejected with a so called resson which is not acceptable. Please stay away from this scam guys, i even have purchased an extended warraty which is another big scam.
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eFAIZ Ariff on Google
โ โ โ โ โ I have bad experience using TCIB to renew my insurance and road tax.
10/Jan - Used TCIBS online to renew road tax and insurance
12/Jan - Email to TCIBS customer care on road tax inquiry was never answered.
15/Jan/21 - I made a call to check on the status of my Road tax renewal was replied with an unbelievable reason blaming MyEG running ouf of road tax papers. So they would do the renewal (I guess manually) at Pos Malaysia.
However she acknowledged my road tax would expire on 20th Jan & she would contact me again to follow up (never did)
18/Jan/21 - I made a second call on the Road tax renewal status. This time the answer was even unbelievable. They are renewing at Pos Malaysia by taking turn. Now they are renewing end Dec applicants. My turn is estimated to be next week, well above the expiry date of my road tax (20-Jan-2021). I said to her โyou know my road tax will expire tomorrow why donโt you send a despatch to Pos Malaysia and renew it now. I am not satisfied with the service and I want to complain to your managerโ.
Phone hung up.
I paid RM90 for the road tax, on top of buying the insurance from TCIB which you will get a lot of commission from the insurance company.
But I want to say your service sucks.
This is the most disgusting and slowest service ever renderred by TCIBS.
Not wanting any trouble with JPJ and with the insurance company if something bad were to happen, I reluctantly renew the road tax via myeg.com.my
Within few minutes, the renewal was done & I printed the payment copy as evidence while waiting for the road tax to be delivered (cost me RM6.50).
I urge Nissan owners to think twice before using TCIBS which I had used every year since owning the car (2008 until now).
Not anymore!
WXW 2**6
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Maarten van Rijn on Google
โ โ โ โ โ Not sure where to leave this review, but I'm positively impressed with the Renault subscription service. From the start to the end the process feels smooth and the interface makes me feel like I'm in good hands.
For me stepping through the interface would be sufficient but TCE also makes sure to call and verify every single option that I've made.
I cannot wait for the car to arrive! So far, you have impressed me TCE, well done.
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Shanoor CD on Google
โ โ โ โ โ One of the corporate offices of Tan Chong Motos in the area. Their Nissan show room located in here and their other one stop service center for Insurance and road tax situated in Bolck C. Free parking for their customers. Good and friendky customer service staff.
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qian mo sha on Google
โ โ โ โ โ Bad exprience. The malay chubby staff name Nor hazlina bt mohd shafie very slow and rude. Really upset with her attidude and work ethic. Act like she is a queen of Tan Chong group. So far everyone i meet is good and friendly accept her. She spoil the name of Tan Chong group. Very dissapointed!!!!
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