Tengku Ampuan Afzan Hospital, Kuantan

VERY BAD SERVICE. Rude & racist security guards. If meeting the same race speak nicely & face full of smiles. if other races talk like we owe them.

Dear stakeholders， First of all, I'm really sorry, I am a Malaysian citizen, but I am still abroad. During the epidemic period, I also understand your concerns. But shouldn't you be a carer and caregiver who should be more caring and take care of patients? I don't know if this channel can respond to the concerns of those patients and their families. Because I don't know which website I should mail to, about the complain hospital in Kuantan Malaysia. I briefly talk about the current situation. My father's current foot was cut off due to diabetes. We as children are very worried about his condition. Due to the differences in flights and national regulations during this period, returning to Malaysia is also a problem. So at present, only my mother and sister are taking care of his 80s old man. Although we can't go back, but now the technology is developed, so our children use video to see father and mother every day. We are also very worried about the well-being of their elderly people. Seeing that my father's hands and feet are bruised, is it so rude and tight for the medical staff to bandage the wound to a patient? Is your so-called medicine so bandaged? My dad's tubing needle fell off, and my mom also told the nurse to trouble them to come and help pick it up. Their response was "Wait", and after a long time they haven't arrived and moved back again. A group of medical personnel simply cannot have racial discrimination and religious extremism. I won't say much, save a life. It’s better to read a day more scripture than everyone. Thank you .

Good system in clinic. You have to wait but it's standard waiting time. Bad bad parking. Just use Grab.. Save you the headache. Drivethru pharmacy, i called because i need to reschedule my medication takeaway, and your staff put me on hold, for 8 minutes, and all those time i am hearing your staff laughing and talking. Umm not professional at all. The system is good, but please improve. Overall service is okay, but you deserve only 1 star. Please improve.

Very poor service (record department).. pay rm40 for applying medical report from July until now December missing in action..event almost every week call asking for medical report status...very comfortable life that they having..

Some department offer a slow and bad services, maybe is their culture for being a worker there. Recently i have encounter a good response and good service in one of the department with lot of doctors and nurses to attend patient. PARKING ALWAYS THE MAIN ISSUE HERE.

Very unfriendly user. I asked for assistance the still eating and talking at the table.. Pity for me. Huhuhu sob. And they not even bother. Please don't do these to us the customer. Please

Opthalmology counter staff is FOREVER RUDE. Everytime go everytime talking rudely to patient. We talk nicely to you please have the courtesy to at least speak nicely. Not expecting u to greet us with smile but pls mind your words. We dont owe u!

A wonderful fully government hospital that has served the people with a fraction of the pay the private doctors get. So, please be nice to the doctors, nurses, pharmacist, physiotherapist and any staff who work there. And if they seemed rude or impolite or less accommodating, there's always a reason for that. Yes, parking IS AN ISSUE here, but so is EVERY OTHER GOVERNMENT HOSPITAL in Malaysia. So, choose yr governments properly because this hasn't changed since N years.