Tribunal Tuntutan Pengguna (TTPM) - Tribunal For Consumer Claims - Persiaran Perdana

3.7/5 β˜… based on 8 reviews

Contact Tribunal Tuntutan Pengguna (TTPM) / Tribunal For Consumer Claims

Address :

Ministry of Domestic Trade and Consumer Affairs, Aras 5, Podium 2,, 13, Persiaran Perdana, Putrajaya, Malaysia

Phone : πŸ“ž +8888
Website : https://ttpm.kpdnhep.gov.my/portal/home
Categories :
City : Putrajaya

Ministry of Domestic Trade and Consumer Affairs, Aras 5, Podium 2,, 13, Persiaran Perdana, Putrajaya, Malaysia
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Ariffuddin Ishak on Google

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Becoming seller better than buyer
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Diandra Murray on Google

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I purchased a product (Smart Cooker) from SUGAWA , they charged me a premium price of RM 3898 but as soon as the product was delivered to my house it was defected. I have emailed them, called them and did not receive any service. I demanded my money back but they told me they do not give refunds. I then heard bout CONSUMER TRIBUNAL and so I logged a case as soon as we mailed the case details to Sugawa, they called me to settle and process a refund for the defective product. I am an EXPAT and the support that tribunal has given me is great and made me feel comfortable. They are very supportive and help the people who are wronged by such companies. Please don't buy any product from SUGAWA as they are very expensive and the product failure is very common (judging by the reviews on Sugawa Facebook page and Google reviews). I have a lot of appreciation for CONSUMER TRIBUNAL & I am very happy with them :)
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Kelly G on Google

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The judge is unfair. Completely disregarded the contents of the Tenancy Agreement and make judgement without clearly explaining the reason. Why bother to have a Tenancy Agreement then if it carries no weight. Never even bother to clarify or ask detail questions to hear the case. Just let both parties speak then make judgement.
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Jordan Wan on Google

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Use the TTPM service for an errant computer shop. Everything was prompt and the trial/hearing date is set within 1 month. This was a good experience and everyone should make use of this Tribunal for small claims.
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Thayalan Murugiah on Google

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lucky now cause covid case is being handle one by one compare last time sitting in a big group when still can view others cases including us with full of nervous and shy as well..
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zhayne Moh on Google

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I agree with Diandra Murray about her smart cooker product issue... Thank you Diandra. In 1990s I experienced the same but it was house building appliances (roof air turbine) .it only cost me a few hundred ringgit but the Tribunal acted promptly fast n summoned the installer in coming to reinstall the fallen off turning ventilation item early without any cost.
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Izzat Rusydi Ismail on Google

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Staff very well mannered and friendly. However, please do exactly according to the instructions given.
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NAGARAJAN SATU HATI on Google

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Not fair judgement, even submitted the proof clearly the judge fall on the opponent side.. As a claimer I lost too much.. The judge seems to not undertsand, lack of competency...despite submitted proof of the used car mileage has been tempered from 300k to 100k causing lots of repair needed, the female judge reject the case as its over warranty period which is 1month. Not even undertsand at all, they are the real parasite who being a reason for a corruption. Sebab apa, sebab dh terbukti ada kesalahan berlaku tetapi tidak Di ambil kira untuk tindakan selanjut malah nak closed case cepat2 supaya boleh balik rumah makan nasi lemak dengan family.. Hahaha.. Malu wei puuui!!!

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