Watsons Kinta City Shopping (Pharmacy)
3.4/5
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based on 8 reviews
Contact Watsons Kinta City Shopping (Pharmacy)
Address : | Lot F7, First floor, Kinta City Shopping Centre, Jalan Teh Lean Swee, Ipoh Garden, 31400 Ipoh, Perak, Malaysia |
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Phone : | π +9 | ||||||||||||||
Website : | http://www.watsons.com.my/ | ||||||||||||||
Opening hours : |
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City : | perak. |
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Benjamin Bromberg on Google
β β β β β Horrible run down mall that is overcrowded and with terrible parking. If you can anyhow avoid coming here do so
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chan karen on Google
β β β β β Bad staff bad service. One of the malay cashier was rude!!! I hope waston can train their staff well before they serve customers. I am disappointed
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Victor Boey on Google
β β β β β Poor service. Staff Product knowledge is poor. Ask for baby body lotion with a "product Sample" shown to staff. But staff does not know what is the product i was holding and totally do not want to look again. Staff do not take the initiative to help customer to find out but rude to customer. And ask customer u pergi tanya orang lain. Wat is this kind of service.
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Szu-Mae Yoon on Google
β β β β β Watsonβs really needs to manage its team on queue management. This outlet is pretty busy but their counters are few, usually just one counter, and if they do open a second one, their cashier team has no idea that an existing queue exists (or does not care) and the cashier passively receives any queue cutter.
This time around I gave the cashier on the spot feedback, in that they should manage their queue better. And instead of βthanks, sorry for your poor experience,β the response I got was: βwhy didnβt you say something earlier?β. I am rolling my eyeballs as Iβm writing this...
If only Watsonβs trains their staff on basic polite conversation skills instead of just motivating them to upsell/cross sell, to the irritation of a long line of customers waiting for their turn to pay.
There is a history of bad reviews here. Your customers are taking time out of their day to put a public review. I wish Watsonβs managers would simply take a little bit of notice.
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Lawrence Lee on Google
β β β β β The young malay lady very rude customer
Does she thinks she can bully customers unable to complain to manager?
She makes many customers will hate her forever
Hopefully she will not exist in world !
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badrull amin on Google
β β β β β the cashier did not open their card terminal and did not put a sign with βcash only paymentβ wasting my time q for so long only for the cashier to ask me to use other ewallet,and the manager also rude only come to ask βkenapa ,tak ada duit ke ?β instead of solving their issue .
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Peter Chen on Google
β β β β β One of the most spacious Watson in Ipoh. Staff are well train and friendly. But I dislike their upsales at check out counter take too much time and causing the queue waited too long.
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Michele Khoo on Google
β β β β β Entered the store and was hoping for some assistance but I had to walk up and ask for some help myself and that's not the worst, in fact the staffs were judging by looks from top to bottom and was reluctant to give proper service instead just walked away while I still had trouble trying to find certain products. Would rather head over to other stores or braches to get the product and of course a better customer service. ??
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