ZALORA Malaysia - Southgate Chan Sow Lin

3.4/5 based on 8 reviews

Contact ZALORA Malaysia - Southgate Chan Sow Lin

Address :

A-5-1 Southgate Commercial Centre, Jalan Dua, Chan Sow Lin, 55200 Kuala Lumpur, Malaysia

Website : https://www.zalora.com.my/
Opening hours :
Thursday 8AM–6PM
Friday 8AM–6PM
Saturday Closed
Sunday Closed
Monday 8AM–6PM
Tuesday 8AM–6PM
Wednesday 8AM–6PM
Categories :
City : KUALA LUMPUR

A-5-1 Southgate Commercial Centre, Jalan Dua, Chan Sow Lin, 55200 Kuala Lumpur, Malaysia
Q
Quynh Le on Google

They couldn’t solve issues , not professional . It’s like they are trolling customer . Failed pick up items for 3 times and gave a wrong information for customers. I’m really disappointed. Don’t wanna give 1 star . Must be 0 star !!!!!
a
arul ponnappan on Google

I have returned my order to zalora for size exchange. But I got back the wrong size again. On the package written size 26 but the jeggings is size 36. Really very disappointing. No phone number to contact...really poor service. The number stated also fake. Wasting people's time.
n
natasha lee on Google

So happy to see orders being shipped/ delivered/ received so speedily, even on a weekend! Thankful for prompt and convenient service always. Idk how y’all do it.
C
Carole Cheong on Google

Truly disappointed. Status shown 5 items were delivered but my mum didn’t receive anything. No call; no sms; no WhatsApp notification on delivery. Proof of delivery was a black page. Poor service. Their service level has dropped tremendously. It used to be my favourite online shop but now no more.
Z
Zarys NK on Google

You guys are so bad. I have a problem with the app to check my item , but I can’t speak to any of the live chat now here you don’t even put any number to whom I can speak too. You expect me to send and email and my item will be here forever than what I pay for. So stupid.
a
amirul haffis on Google

zalora is one of my favourite website for online shopping but i had to give 2 stars because of a few issues that can’t be solved (idk why). already contact zalora thru the email. but still to this day i didn’t receive my items! already passed the eta given. also zalora didn’t give me proper explanation about what’s wrong with my items
R
Renee Yeap on Google

Poor courier service. Poor customer service. Shame on you. I do not receive my parcel, and the status said it’s been delivered.But I didn’t receive anything nor a phone call. Have called the cs right away,they said would update on this. No one update anything not even a call.:(
T
The Splenetic on Google

What is Zalora Express? Never call to deliver but keep informing failed attempt. How is it fail if never attempted? Once complain, then only you want to deliver at 10.30 pm? on top of that already request for return refund at 4.30 pm. what a lousy service. once was one of my go to platform but now not anymore.

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