Bank Simpanan Nasional (BSN) Cawangan Utama Ipoh - 30000 Ipoh

Name: Bank Simpanan Nasional (BSN) Cawangan Utama Ipoh - 30000 Ipoh
Address: Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak, Malaysia, Perak, Malaysia

2.8/5 ★ based on 8 reviews

Contact Bank Simpanan Nasional (BSN) Cawangan Utama Ipoh

Address :	Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak, Malaysia
Phone :	📞 +
Categories :	Bank ,
City :	Perak

Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak, Malaysia

Best Bank in Malaysia

K	Kevin Wok on Google ★ ★ ★ ★ ★ Very slow and bad service, 6 customer also need to wait almost 1 hour..
A	Anis Suryati on Google ★ ★ ★ ★ ★ One of the staff interfere with my business and I was not happy. Up till now.
W	Wilson C on Google ★ ★ ★ ★ ★ Lousy, they dont cheque deposite machine. Wasting time to queue inside the bank . In addition, the taking number procedd is not user friendly to elder generation. However,The servies of workers are nice.
L	Lovely times Forever on Google ★ ★ ★ ★ ★ last year, my daughter save 300rm, so she wanted to bank in BSN account or open an account to support her studies for future. I was approach by Hasmiza stating she will do for us..... repeatedly i called her asking how happens to the money and later i went to BSN branch in ipoh found out the girl has resign and 300rm my girl safe went to prudential insurance instead to my daughter account. Firstly why this kind of people are at the bank promoting their insurance... still today my girl is sadden by the incident.
k	khai chin on Google ★ ★ ★ ★ ★ Lousy Service. I am here to settle BSH 2019 issue for my parents on 19th June 2019 at 3.20pm. The staff that serviced at counter 4 at this timing is very rude to us. Whereby the reception staff refer us to approach her to ask some information, but when we first approach without started our query, she scolded us for not queing properly (where there is no one queing over the counter at that moment, somemore it is instructed by the receptionist). After she scolded us, she asked us to go counter 7 to continue our transaction directly. By the time we approached the counter, the staff at counter 7 served us politely at the beginning, but the staff at counter 4 screamed over the counter 7's staff and asking her do not process our transaction first, but process others without giving any reason. Then the staff just follow her instruction and stopped our transaction immediately. So is this the proper way of serving customer? We are customer of BSN not their doll, please dont scold & push your customer here and there when your mood is not good. And please be professional when you are a servant, dont create issue when there is no issue from the begining. I hope i can get some explanation from BSN. It is a worst experience that i have in Malaysia's bank.
B	Brad Pitt on Google ★ ★ ★ ★ ★ Police bantuan named idzuan was very polite and helpful. Semua urusan jadi senang. Thank you for your assistance. BSN is so lucky to have good staff.
s	shanmuga priya on Google ★ ★ ★ ★ ★ Poor service, many staffs around but busy playing phone and chit chat, some with no mask but this one star goes to the policeman at the entrance, very humble, polite, kind n helpful
j	jun kit on Google ★ ★ ★ ★ ★ The staff inside Pentadbiran Kredit from Ipoh branch who called Nurul is extremely rude to the customer. Never listen properly on customer inquiry and scream 'dengar , dengar, u listen. Hello !' with a loud and unpleasent voice. I did called to ask for the right amount of full settlement and how much discount I will be getting if I were to make the full settlement for my car loan. Out of my surprise, immediately i get scold for no reason, more like putting anger on me, saying that "U kena apply la , tanya i pun x tau ! with a very rude voice. Since she didn't give the right answer, so i did ask again for more details on how can i know how much discount i will be getting if i make the full settlement? , She replied with the same answer you kena apply la ! (With even louder voice) without explaining how can i apply and I'm like totally no clue on whats she talking about. To cut it short, we had spend for 10mins on phone just because she ignoring my questions and keep repeating " dengar dengar, U kena apply ! , Keep arguing" without even say sorry. Is this really the standard of the gov-linked bank? I strongly believe all the staffs of the bank had undergo tons of trainings for customer service and handling customer. To the top management/Ceo of Bsn, I really hope the group can zoom in to the issue seriously especially the behaviour of staff, not to mention others aspects. Your clients do not deserve the screaming/jerit2 from your staff. Throughout the conversation , I felt really disappoint to support the bank which I never face it before with any other customer service.