BBB Express

2.9/5 β˜… based on 8 reviews

Contact BBB Express

Address :

9, Jalan Mewah 2, Taman Mewah, 12100 Butterworth, Penang, Malaysia

Phone : πŸ“ž +
Website : http://www.airpak-express.com/
Opening hours :
Thursday 9AM–6PM
Friday 9AM–6PM
Saturday 9AM–1PM
Sunday Closed
Monday 9AM–6PM
Tuesday 9AM–6PM
Wednesday 9AM–6PM
Categories :
City : Penang

9, Jalan Mewah 2, Taman Mewah, 12100 Butterworth, Penang, Malaysia
w
wei chuah on Google

β˜… β˜… β˜… β˜… β˜…

Their driver is very rude. I wanted the driver to wait for me for 5mins because I just 5mins away from my house. The driver shouted at me ' Kamu semua orang cakap 5mins, tetapi mau saya tunggu 20mins, Kamu sendiri Mari ambil'. Speechless with this kind of attitude
Y
Yz Lim on Google

β˜… β˜… β˜… β˜… β˜…

Penang to Penang takes 1 week to deliver. promise customer will send on that particular day and end up didnt send. poor delivery service ever. this will be my first time and last time to use this poor service. even walking also can reach on 1 week time!!!
N
Nazatul Fazira on Google

β˜… β˜… β˜… β˜… β˜…

I want to give (-5) star to their service because it just happen to me just now. Their driver is lazy and give many excuse . He asking me where is my house, when i told him the way to go to my house, he said his not cover around my house. So he want me to pick up at somewhere. When I said wait for me, I will go and pick up my parcel, he said he don't want to wait. So he want me to pick up at their office. If I need to pickup by myself, why should I pay for the service.Too Bad...
D
DASA85 DASA85 on Google

β˜… β˜… β˜… β˜… β˜…

PERFECT, VAKSIN CENTER..ALL WELL ARRANGED...HATS OFF TO TEAM..
l
lavy chong on Google

β˜… β˜… β˜… β˜… β˜…

Irresponsible and unprofessional courier service! Dropped parcel to incorrect address without contact the receiver even the address is clearly indicate on the parcel. May have lost my parcel if the house owner didn't contact me. Worst courier service I ever encounter and really a hassle to deal with this during MCO.
J
Janelle Wong on Google

β˜… β˜… β˜… β˜… β˜…

You risk losing your stuff if you're using Airpak. Firstly, their drivers don't have a mobile phone to call customers when doing the delivery (as told by the staff). So if you're sending it to your office building (those who cant send directly to the office reception), they wont call you and ask you to go pick it up at the lobby. Secondly, no one will pick up your phone if you call the office to ask for the status. So, what will happen is your parcel is most likely lost. Good luck i hope this wont happen to you.
W
Wei Jie Koay on Google

β˜… β˜… β˜… β˜… β˜…

call many time, no one pick up phone , bad seevice
f
fizah hajees on Google

β˜… β˜… β˜… β˜… β˜…

Terrible service.No one answered the phone. Clearly stated address in Penang with postcode yet the parcel was sent to KL! There a living animal in the shipment and they are not going to make it without food and water. Please read the label on the parcel and use your brain if you have any when doing your job. Don't cause trouble to ppl. Everyone out there, please don't use this service. The worst delivery service ever!!

Write some of your reviews for the company BBB Express

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *