Case Zone Queensbay Mall
3.1/5
★
based on 8 reviews
Contact Case Zone Queensbay Mall
| Address : | George Town, Penang, Malaysia |
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| Phone : | 📞 +978 | ||||||||||||||
| Website : | https://www.casezone.com.my/ | ||||||||||||||
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| City : | Penang |
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Naomi Tham on Google
★ ★ ★ ★ ★ One of the best place to shop for powerbank and screen protector. Affordable price and good quality. Good service too
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Ms Yeoh on Google
★ ★ ★ ★ ★ Nice staff, product good quality
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luckierleaves on Google
★ ★ ★ ★ ★ Terrible customer service. Arrogant behaviour towards customer. Pls don't come here. The shop management, train your staff if you still want to do a good business here.
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Soo Hong on Google
★ ★ ★ ★ ★ Last time they were hiring the best employees for everything. Now the workers there no point even for them to do their job. I was walking around the place looking for my case and when I asked the worker there he/she didn't hear me at all. I was disappointed of the service. And after I managed to get their attention when they are fixing my screen protector they are using a different brand and did not do a great job at it. The screen protector was so offset and I had to do it my self to get it proper.
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keven chin on Google
★ ★ ★ ★ ★ I have a very bad experience for install my note series screen protector it cost RM69 and have warranty but the salesperson didn't tell me the screen protector can claim for 1time only, after 1week I saw few small bubbles middle of the screen and edge of the screen. After the first time claim they tell me is the last claim for me and after 1 week I have a same problem again. I feel like throwing my money inside the trust and wasting time claim and waiting them install, sry to tell that crave scave screen protector is not suitable install here.
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Esther on Google
★ ★ ★ ★ ★ Have been going to them to buy alot of cases and screen protectors. They are honest and reliable when providing feedback/opinions on their products, you know what you are getting. Even though there are still bubbles when applying the screen protector, the workers offer to help resolve or replace the screen protectors for free/ restick and reapply the old one ( takes some time due to large volume of customers and customer service needs to be done).
Trust is the essence of good business. So far, they haven't broken that trust or stoop to low practices despite the pandemic.
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Li Ying on Google
★ ★ ★ ★ ★ Terrible customer service. Arrogant behaviour towards customer. Pls don't come here. The shop management, train your staff if you still want to do a good business here. Don't come already rubbish service
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Jason Frogiee on Google
★ ★ ★ ★ ★ I bought this few months ago, however I just used it recently. This quality of earphone was unexpected and price are reasonable. Somehow, there is some confusion on the apps in my personal point of view, so basically I went back the same shop and ask for help. One of their employees was being really friendly and very patience to help me solve my problem~ If not mistaken, Her name is called as Ice! If anyone want to purchase any phone accessories can always look up for her~ Caused when the time back then, she was the one that served me, and now still willing to teach me how to use the apps in a very professional way which makes me wants to go back again and do my phone protector and casing. Besides, if anyone is interested on their product please don't hesitate go to this shop ya because compare to others, their product is cheaper and well function~ Thanks you Ice for the wonderful service! Hope to see you again soon :D Appreciate it
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