Farmasi Tiara - Perak

Excellent service, nice knowledgeable staff and value for money!

Saved my mother's life and low price??

Too bad there isn’t a zero. Else I would not even give 1 star. Very very rude and unreasonable. If not the need of masks during this point of flu season, I would not even buy from them! Super pricey as well! Story goes: Went around with my friend to round different pharmacies to find the surgical mask for both each our own families. As we reached Tiara Pharmacy, we were told that we had to queue for the masks, so we did patiently and eagerly. Up to our turn we inquired for the masks together and they told us one family could only buy 2 packets (10 pieces per pkt). Though the woman that attended to us were not sure bout should they increase the price further more. So another staff told her it’s already increased. So it’s RM6.60 for 10 pieces. Then my friend went first and said ok give him 2 packets then. He paid and waited for me aside. As it was my turn, the lady kept telling me she won’t sell to me as previously me and my friend went together. Like seriously every different family must go separately to her! I initially talked to her softly and answered her that we are of different family. She did not believe me and kept telling me she won’t sell to me or other customers will complain. I kept repeatedly telling her we are from different families, repeated tons of times with a long queue behind me feeling so unjust of this treatment. Until she ignored me and asked the person behind me what they wish to buy. I got angry and felt insulted. And hence I told her sternly how could she ignore me like that. And my friend also stepped back in and asked what is the problem. She said she cannot sell to us and told us that earlier got other families of many family members also she did not sell to them. Then me and my friend showed her our ICs that our surnames are different also, we told her so many times that we were not families. What kind of customer service is this. A customer have to repeatedly justify to the staff in order to purchase something? Then I told her she is very rude and shouldn’t ignore and accuse us like that, and will give the pharmacy a very bad review. Then she only said she didn’t and deny all and say I shouldn’t be so loud. I was nice to her initially and as a customer I was treated so rudely, and I defended my rights, and then she denied and said I was loud later. Does she even know her problem?Not logical and brainless. Later she said ‘I was going to sell to you do you still wan it’ Walau can twist it till so rudely. Then I went back and told other people, I heard from them that Tiara Pharmacy is famous of bad service and expensive. They charge high prices. If nothing urgent do not go to them.

Lousy shopping experience. Person spoken to was not plesant. Prices not good too and wonder if they are over pricing. No more going there for me.

Good location and more importantly super helpful and friendly staff. They carry a wide variety of items

Was helping in a sport event held nearby. Need to fill in an emergency prescription for a player. Called the pharmacy to confirm drug availability and operation hour. Both my call and my visit to fill in the prescription were professionally handled, procedures followed, and been pleasant.

Staffs very rude, pharmacist not bothered his staff rude towards me and selling gtn expensive…. Very poor service… highly not recommended Hope LHDN take severe action on their pricing… BAD SERVICE EVER

Very rude service and staff. Bad speaking attitude while trying to ask further about my situation. Didn’t answer your question properly. Don’t recommend this pharmacy even they are selling at cheaper price.