Focus Point Sunway Pyramid
4.6/5
★
based on 8 reviews
Contact Focus Point Sunway Pyramid
| Address : | 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +798 |
| Website : | https://www.focus-point.com/ |
| Categories : |
Optician
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| City : | SELANGOR |
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Su Jane Chua on Google
★ ★ ★ ★ ★ All the staff is very polite! Superb service. Have been regular for many years
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Sugondese Nuts on Google
★ ★ ★ ★ ★ Good quality spec. When my rubber piece went missing then I bring here to replace and they got it done in under 5 mins. 10/10 will recommend your shop.
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Emaavaty Supermanian on Google
★ ★ ★ ★ ★ This focus point is one of my best optical option as The Manager Mr.Ben and the staff over there are very helpful and giving me the best option and service.I have recommend my friend and relative to get thier service..Keep up Good job Guys??Special Thanks to Mr.Ben??
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Tiffany on Google
★ ★ ★ ★ ★ Today I visited this branch in Sunway Pyramid mall. I had a good customer experience as the salesperson was very informative, helpful and gave me some samples which I reakky appreciate ?. Sunway Pyramid and the shops there are doing a good job in maintaining its cleanliness and hygiene, so anyone who needs to shop there, should do so and support our local businesses. Keep up the good job Focus Point Sunway Pyramid! :)
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Andrea Chieng on Google
★ ★ ★ ★ ★ Terrible customer service. The male optometrist seemed so reluctant to entertain me. He’s more worried about the price itself than actually recommending the right prescription. Never coming back here again.
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Hamiza Dato' Abdul Halim on Google
★ ★ ★ ★ ★ I was really angry and somehow sad when I read the bad review given to Sunway Pyramid’s Focus Point.
Let me tell you about Ben, the optometrist who has been our friend ever since we 1st met him.
My husband and I and our 4 daughters are shortsighted so we have various kinds of needs and wants when it comes to glasses/lenses.
We started going to Sunway Pyramid’s Focus Point after one of Taipan’s Focus Point was closed permanently and Nani who’d usually saw to our needs resigned. It was such a hassle to find a parking spot in Taipan anyway hence it was more convenient for us to go to Sunway Pyramid instead.
The 1st time we were there we were greeted by a guy named Ben. He was very helpful and we were surprised by his attentiveness and positive attitude. He saw to our requirements, gave advices and helped us with the decisions on glasses and lenses.
We went home that day feeling good as we have found the right kedai-spek-mata where our whole family could definitely rely on.
From then on, we would go and see Ben whenever we needed new glasses and lenses.
In May this year, Ben advised us on various types of laser vision correction when my 3rd daughter was contemplating with one. He gave us the pros and cons of each type of surgery available. Thanx to Ben, my daughter decided to have SMILE and we are so grateful that he had helped in sharing his vast knowledge with us.
Early this month we learnt that my that my 4th daughter had GPC. We went to the specialist and later went to see Ben. He advised my daughter on the do’s and don’ts and later shared the details of GPC. My daughter is currently following his advice and doing much-much better now.
Ben, if you’re reading this, we want you to know that we really appreciate all the things that you’ve done to our family. Don’t let one bad review (motive?) bring you down. Keep doing what you’re doing coz your real customers know who you really are!
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Fazrul jalaluddin on Google
★ ★ ★ ★ ★ I went here to get my eyeglass. The lady who served me was very polite and helpful. Focus point have good selection of frames, from affordable ones to expensive ones.
They have wide selections of lenses too. You can easily customize your eyeglass according to your specs and budget.
I got my eyeglass within 2 working days. Very fast service.
Located at LG2.06. You can get there from the main entrance lobby, take the stairs 2 floors down.
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carmen t on Google
★ ★ ★ ★ ★ I am glad to share that at this outlet I am accorded with friendly and warm services for my eye check despite my shabby outlook. Various recommendations were given base on my vision results and also my budget without sales obligatory.
You will definitely be spoil for product choices here, especially with the YES promotions. Kudos to manager, Ben and his team for the wonderful services and shopping experience.
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