Focus Point Vision Care Group Sd. Bhd.
2/5
β
based on 1 reviews
Contact Focus Point Vision Care Group Sd. Bhd.
| Address : | Johor Bahru City Square, M3-20 & 21, Level 3, Jalan Wong Ah Fook, Johor, 80000 Johor Bahru, Malaysia |
| Phone : | π +7 |
| Categories : | |
| City : | Johor Bahru |
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Jeremy Ng on Google
β β β β β Bought a new pair of specs from them. The male staff who 1st attended to me was friendly and helpful. Assisted to order replacement screw for my existing spec frame.
Returned to the shop after slightly more than a week to install replacement screw into old frame and make adjustment to the new frame. Two other female staff attended to me on this return trip. Discovered a deep indentation on new frame upon return from adjustment. (Exactly at the spot where my finger would be holding the frame when wearing or taking off the specs, hence felt it immediately) Staff denied it was caused by them. Definitely didn't feel the indentation even till the very last moment when I took off the spec and hand it to them for adjustment. (Specs is only about a week old, handling it with great care)
Also discoverd scratches on the lens of my old specs. I suspect it was scratched during the installation of the screw. (Less firm on this suspicion as it's a old specs and have not been wearing it for a month due to missing screw)
Visit the shop at your own risk and make sure to check the condition of all new goods from them or your own products before you send it for servicing by them.
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