GH SPEEDBIKES SDN BHD
3.9/5
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based on 8 reviews
Contact GH SPEEDBIKES SDN BHD
| Address : | The Strand Damansara, 19, Jalan PJU 5/20a, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia |
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| Phone : | ๐ +9 | ||||||||||||||
| Website : | http://www.ghspeedbikes.com/ | ||||||||||||||
| Opening hours : |
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| City : | SELANGOR |
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Aqil Sidek on Google
โ โ โ โ โ Pros
Excellent service. The staff is also helpful and willing to help and are a beck and call away
High quality products. They carry branded goods so it should not break anytime soon. If it does, that's why they give warranties.
Knowledgeable and helpful staff. Most of the staff (save the cashier) are knowledgeable and can answer most questions easily without having to refer to a brochure or more senior staff.
Wide variety of products. Everything from apparel to gloves to helmets to shoes, and even components should you want to upgrade your bike.
Brand dedication. This allows the shop to be well versed in their products especially when it comes to servicing. A huge bonus especially when something goes awry. You can have faith the technicians will now what to do.
Cons
High volume of customers. The service is excellent. When you can get it. If you're there on a weekend, and want to buy a pair of shoes, expect to have to wait a bit or go downstairs and personally call one of the staff up. Yes, they can get that busy.
Big price tags. This is mainly due to demand. The customers that come in typically have lots of spare change and want all the shiny and expensive goodies. As a result, us mere mortals may have some difficulty affording some of their goods. However, you can readily talk to the staff to discuss bringing in a particular model to suit your budget.
Sudden closures. They seems to have somewhat random and surprisingly frequent stock taking days. Once, they even had to have an emergency closure because of staff shortage! I personally attribute this to the fact that they refuse to hire part time staff to ensure the staff on hand in knowledgeable and can provide a quality service. Their policy is a double edged blade.
Brand dedication. This appeared under my 'Pros' list above. It is here because their brand dedication means that you cannot find Shimano and FOX parts here. They carry SRAM and Rock Shox. They can still service brands they don't carry, but from experience, best stick to shops/technicians who are well versed in those products/brands.
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David NG on Google
โ โ โ โ โ Good service, patience with customers
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Izuan Izham on Google
โ โ โ โ โ Staff not very knowledgeable and they recently lost exclusive Specialised dealership
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akmal rahim on Google
โ โ โ โ โ Poor customer service. Inquired about specific product through their official facebook page, no reply.
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aman saad on Google
โ โ โ โ โ Friendly staff thats willing to share with you alot of info, good price and its original.
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Mark Leo on Google
โ โ โ โ โ Watch out for the sales announcements. Pretty decent amount of stuff here for sale for both the mountain biker and also road biker. 3 floors of goodies, enough to make you spend a bit more time there.
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Syed Syazli Syed Abdul Rashid on Google
โ โ โ โ โ Helpful staff, lotsa bicycle stuff like accessories & clothing
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muvanraj murty on Google
โ โ โ โ โ Friendly and very responsive assistant to explain features of the bike. Honest comparison.
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