Honda Body And Paint Glenmarie
3.8/5
★
based on 8 reviews
Contact Honda Body And Paint Glenmarie
| Address : | 13, Jalan Majistret U1/26, Hicom-glenmarie Industrial Park, 40150 Shah Alam, Selangor, Malaysia |
| Phone : | 📞 +7888 |
| Website : | https://www.honda.com.my/corporate/press_release_details/293/HZN-Cars-Upgrades-to-Honda-4S-Centre-with-ECO-Friendly-Paint |
| Categories : | |
| City : | SELANGOR |
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Carolyn Lin on Google
★ ★ ★ ★ ★ An excellent service to Honda HZN for its technical services rendered to my mom's car on 5th Feb 2021 (Honda Civic). Managed to detect problem and solved on the spot. Thank you very much & Kudos! Technician Mr Ram was very swift in helping :-) Thanks again, man.
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Niela Yusoff on Google
★ ★ ★ ★ ★ Lack of quality in repair work. The front liners (customer service) and the Service Advisor didn't seems to speak the same language. The front liners gave estimation of 5 days, but on actual when sending the car, the Service Advisor said 14 days. When asked, the respond given was "in SOP said so". Repaired work was not properly done and checked. Luckily customer realized and make complaint. However, the staff and technician were friendly & courteous.
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Manish Tiwary on Google
★ ★ ★ ★ ★ Friendly abd caring staffs. Spacious location. Less crowded on weekends.
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Andrew Lee on Google
★ ★ ★ ★ ★ Customer service was friendly but a bit slow on work. Took me 3 weeks to fix my car paint. Paintwork was good. Go here for a genuine car paint work if you don't mind the waiting time. Please prepare your insurance and police report for claims beforehand like I did for faster processing.
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HwokLok Lee on Google
★ ★ ★ ★ ★ So far, my experiences with Honda service centres has been unsatisfactory. USJ Car Express was bad, so I came to Glenmarie, which seems to be slightly better but still below par. I sent my wife’s City for repair after it was hit from behind, and the insurance claim approval was fast but repair job took one month. Nobody ever called me to update me on the progress. I had to chase them. Even after the repair was completed, no one called me to inform me. I only found out when I called to check on the progress. Then they said “Oh it’s done. Come collect your car.” When I went to collect the car, I did a quick inspection and discovered that the boot did not shut tight, the gaps were too wide, and some fasteners of the boot liner were missing. So l had to leave the car there for a few more days for them to rectify the defects.
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Aizul Mastor on Google
★ ★ ★ ★ ★ Attended by SVC Advisor Adili. Very professional and courteous. He managed our expectation well. Received car 2 days in advance.
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Dominic Ho on Google
★ ★ ★ ★ ★ Part of the HZN group in the provision of Honda car 3S services. Limited parking but had helpful staff.
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Samantha Sia on Google
★ ★ ★ ★ ★ Before I headed out to collect my car, I checked to ensure that the car is fully repaired, washed and it is ready for collection. I was informed that it is. Upon arrival, I found that my car was unwashed, and the repair job was not done properly: the fitment was not align with obvious differences on both sides. I then learnt that the car has yet to go through QC, therefore having such "defects", in which will require another 2 hours for QC to look into it and get it fixed. Disappointed, I waited for another 2 hours. This time, the car was washed, but the fitting alignment was still not fixed. I had to highlight to the manager and was informed that it will take another day to fix. If the fitting wasn't so bad/obviously misaligned, I would have collected the car there and then instead of going through all the trouble. Yet, I had no choice but to come back the next day, thankfully with some improvement and finally collected my car. Truly disappointed with this level of attention and service.
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