Honda SALES showroom Damansara

Bought a car here few months back from Ester. 5 stars for Ester, very attentive, responsible and efficient. She is helpful even after purchasing my car. Highly recommend this sales representative if you’re going to buy a car here ??????????

Most coolest showroom I been ever visited. Highly recommended to visit this Honda showroom. I been met up with a lady sales advisor and her name is Ester Hong. She been so knowledgeable to answer all the technical question and bought a Honda from her. Now, I’m a happy customer! Every year, she will make a follow-up to remind me to renew my car insurance and road tax. I have nothing comment except good service from her!

The worst service centre. Even Proton SC is better than this one. Waited 6 months for the spare parts to arrive and not even bother to update me or follow up. If you guys can choose, don't ever bother to come to this lousy customer service service centre. ?

Terrible attitude, even the contact number here is wrong number. These people only looking for sales, but after sales service is very very bad.

Terribly disapointed with the car servicing experience i had today. Made an appointment for 10:30AM servicing but by 10:50AM my number was still 10 numbers behind. The place was soo packed. So much for social distancing. Apparently 2 service advisors took EL. Understaffed ? I understand. I dropped off my service booklet and key to the kind receptionist and took the shuttle to One Utama. 12.50PM, they call me and let me know they just only inspected my car. 2 hours later only look at my car. Any other service centre can get the servicing done already. Understaffed at the technicians side also is it ? I only get 1 offday a week, but its okay la. Im not mad. So im informed: This time my service is supposed to get free labour but then due to it exceeding the time period, I have to pay for the labour. I was told the NEXT 2 servicing will be free. We agreed over the phone, MCO period, how to service mah right ? I dont mind paying now if the next one is free. 4:30PM i get a call saying my car is done. Last pick up is 5:30PM. When i reach there, the place is empty, with 3 other cars left to be collected only. Obviously, a lot of people got their car serviced in the period but not me. I came earlier but i guess that does not mean priority. To top it off, the next labour is not free either. So i start to get upset. The sticker in my car indicates service is due in April, how come i service in June I'm not eligible ? I know the standard buffer is 3 months, this is only 2, what about some leeway for MCO as well ? Even the SA agreed that the sticker was misleading. But hello, this sticker pasted by your branch wan leh. The worst thing is, i regularly service here, but they did not send any SMS to say that they have now resumed operations as per usual. Plus it's borderline Selangor, anybody staying here would have expected that they just open only. Should i call everyday to check whether they are open for business ? Should i have expected Honda or its representatives to not be understanding to its customers ? No 'We are open for business' SMS, and no 'Your car is due for servicing SMS'. So for your info, the free labour charges every alternating service and their respective dates is calculated based on the car purchase date yeah. Nothing to do with your actual service date. Don't be fooled by the STICKER IN YOUR CAR THAT YOU LOOK AT EVERYDAY. Better for you to paste your service booklet on your windscreen. tl;dr: -A regular servicing took 6 hours !!! -Misleading service reminder sticker !!! -No time period allowance for MCO -No SMS informing that they resume business -No SMS reminder that the car is due for servicing -Misleading conversation by the SA on the free labour -Still have to pay labour service

Great service as usual. Found out recently there is complementary breakfast for customers.

There is no one at the reception during lunch time, even the operation hours sign does not mentioned any lunch break. There are plenty of staff, but not even a single person will come and assist you, even to say Hi.

Nice Service Centre ever I've gone. Cozy