Inland Revenue Board Cheras Branch - 56100 Kuala Lumpur
2.6/5
★
based on 8 reviews
Contact Inland Revenue Board Cheras Branch
| Address : | Menara Pgrm, 8, Jalan Pudu Ulu, Taman Pertama, 56100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| Phone : | 📞 +97 |
| Website : | http://www.hasil.gov.my/ |
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Li Moi Hen on Google
★ ★ ★ ★ ★ Appointment made but reach there, system down. If system down, at least notify via email or sms (system has my email/ phone number) when appointment made. Waste time. Like we have no better things to do.
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Shibin John on Google
★ ★ ★ ★ ★ Location - It’s on tower 2. But the sign board is on Tower 1. Parking is really troublesome. Old people can’t park there easily and can’t come out easily.
Place is not friendly. At Jalan Duta staff helps old people those who can’t use computer. Here just say go and do yourself.
Not really user friendly overall
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Wai Kok Cheng on Google
★ ★ ★ ★ ★ 8 counters only 2 open, then only 1 person is working. Already more than 10 persons waiting. LHDN don't bother to open more counters to speed up the process.
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Yu Fatt Pang on Google
★ ★ ★ ★ ★ Comfortable environment. 8 front counter only one got staff. After 11am total of 2 counter operating. Waiting people more than 10. Bad service. Long wait
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Kent Lim on Google
★ ★ ★ ★ ★ Went to the Cheras branch, not many people compared to Jln Duta but finding parking still a challenge. Anyway, customer service is OK, generally helpful altho not as fast as you wanted it to be, but still better than some other govt agencies I went to. Keep it up.
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Amanda Chenx on Google
★ ★ ★ ★ ★ very convenient and pleasant experience ? the staff at the lift lobby is friendly and alert, cares for me the moment i step in and asks me where would i like to head to. i just mentioned LHDN and he is alert and politely guides me to the lift and mentions to go to 9th floor. upon arrival to the LHDN place to get my pin, the staff there are very alert, polite and nice, good eye contact and guides me gently as it is my first time getting the pin. instructions were given clear and nice. i enjoyed communicating with the staff. Everything done in 5minutes and im so happy ?
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Ismualidin ahmad on Google
★ ★ ★ ★ ★ Its been a good experience in this outlet, very helpful Customer Information Staff (Mr.Najib) , he is very kind and patient to help customer and answer it with clear information and details. Not to forget Ms.Aminah who are very helpful with my case, give instruction in order to settle the case and some advise to prevent it from happen again. You guys can find this two fellows to help you. Hope they will keep up and do the best for others as well. ?
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Kristin Lau on Google
★ ★ ★ ★ ★ Went on a Wednesday (18/5) around 1:50pm
Not many customers when I arrived, around 5-6 people with around 3 staff members. Service was pretty fast for me to get my PIN for e-filling (around 5-10 min till it was my turn). Just have to recite my IC number to the staff, she passed me a 1-page borang to fill up my details, then she gave me my PIN for e-filling printed out in a paper.
For those first-time getting their PINs, do remember to check with them if you have a pre-assigned income tax file branch. Turns out mine was already assigned to elsewhere and I have to go that branch instead moving forward.
Parking is straight forward, I parked in the open carpark right next to the building with a one-off entry fee of RM6.
Hope this helps :)
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