MBSB Bank Damansara Branch - 50490 Kuala Lumpur
2.8/5
★
based on 8 reviews
Contact MBSB Bank Damansara Branch
| Address : | Wisma Mbsb, 48, Jalan Dungun, Bukit Damansara, 50490 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +9 |
| Website : | https://www.mbsbbank.com/ |
| Categories : |
Bank
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HO YUPIN on Google
★ ★ ★ ★ ★ I have submit my application for more than one month, by calling to the person incharge, never answer the call, and never have feed back. I can said it is rubbish service and bad image to MBSB, what for they do advertisement ? This is rubbish
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KY Lim on Google
★ ★ ★ ★ ★ This bank asking self employed to provide fixed salary income proof and payslip. Not sure what is the logic of this and who is the big brain behind this logic?
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Subashini Baskaran on Google
★ ★ ★ ★ ★ I experienced this today (04 Aug 14) at 3.40pm.
I have tried calling MBSB Damansara more than 10times.
At 1st time operator answered the call and passed the number to the person-in-charge. The officer ask me to wait in the line and put me on engage. Right after that more than 10 times I called with no answer. The service here is very bad as they do not understand the urgency of customer's call.
There is no star rating for this Branch/HQ.
I continued trying after several times of calling and still waited patiently and here goes another call answered by one of the officer, listening to my explanation on my request; made on conclusion and she transferred the call again to another person and the ring goes and ended by itself.
Can we say the service given is terrible.
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Alex Lyn on Google
★ ★ ★ ★ ★ Lazy attitude staff on Penang Island branch (Jalan Sultan Ahmad Shah) I reached at 3:10pm in order to open new account. The staff told me that he cannot help me to open the account today because he still pending few accounts to be opened for other customers. Why not the bank indicate closing time is at 3:10pm instead of 4:30pm since the staff reluctant to help on customer’s request even before 4pm.
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Bunnyhoney Come on Google
★ ★ ★ ★ ★ Menara MBSB is where the MBSB bank is located. 3mins walking distance from the MRT Semantan Station. The road into the building could face severe traffic during lunch hour so it's better to take the public transportation, or ehailing services of cab. Plus parking in this area is limited and prices are sky high. Food stalls and food trucks are everywhere if you come during lunch hour, just by the roadside offering great Malay food selection.
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Masmazeli Mustafar on Google
★ ★ ★ ★ ★ Lousy and incompetent to be a bank from bad behaviour or debt collectors till employee itself . So many hidden chargers given moratorium without applying their charges late payment monthly while so call moratorium, email and inquiries not been answer , high repayment on moratorium, appoint debt collector dare to call and claims outstanding while under moratorium with shameless questioning either getting approval or proof of moratorium, been Charger unnecessary payment via statement however refuse to answer when inquiries in email , it really unprofessional organisation again it really incompetent to be a bank , bad service in every way it seem cheat on client . Wish bank Negara should look into this matter and investigate this organisation .
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pakiam mary on Google
★ ★ ★ ★ ★ MBSB never inform of their shifting from Jln. Dungun to PJ, we went all the way there n park our car n went to the lobby n found out they have shifted a month ago n Paid 5.00 parking unnecessarily, we called a few times to make appointment but no one answer the call. By right u people have to inform the customers isn't it.
Very bad service.
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Fauzi Yop on Google
★ ★ ★ ★ ★ a lot of talks about this bank n the branch but i found out the customer parking is easy. of course some are here to solve the problem of their loan payments but i meet couple of staff that is nice n friendly enough to help
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