Mercure Selangor Selayang
4/5
★
based on 8 reviews
Contact Mercure Selangor Selayang
| Address : | B-G-12 Dataran Emerald, Jalan PS 11, Prima Selayang, 68100 Batu Caves, Selangor, Malaysia |
| Phone : | 📞 +89999 |
| Website : | https://all.accor.com/lien_externe.svlt%3Fgoto%3Dfiche_hotel%26code_hotel%3D9280%26merchantid%3Dseo-maps-ID-9280%26sourceid%3Daw-cen%26utm_medium%3Dseo%2520maps%26utm_source%3Dgoogle%2520Maps%26utm_campaign%3Dseo%2520maps |
| Categories : |
Hotel
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| City : | SELANGOR |
| Description : | Straightforward rooms in an informal hotel with a restaurant, an outdoor infinity pool & free Wi-Fi. |
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Badrul Hisham Abdul Hamid on Google
★ ★ ★ ★ ★ Superb, quality of room exceed expectation! Good location & no worries as the parking space is safe & secured.
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Vindy Lau on Google
★ ★ ★ ★ ★ the attitude of the management or someone else( staff so called Big Big Boss- a man with no hair ) is so rude.
Passed 2 years ago my friend was do event at here also met the same guy that having rude attitude.
After 2yrs I'm represented by My Boss to find a place to do event (at least once a month) just cause of we park at parking lot that shown Mercure Guest Parking. Then a girl staff come to inform us that cannot park(with sound soft) but cant heard clearly while wanna ask clearly with the staff. The so called BIG BIG BOSS is out and shout on us.
Talk so loud and no manners with us, and take off the mask in this kind of epidemic.
What kind of management and service? ???
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Leong Seeng Lian on Google
★ ★ ★ ★ ★ Location okay, price okay, hotel lift from basement car part have a security door but can't open with room card, net to key in 4 digit password to exit to the lift n direct to rooms, I don't think the hotel staff clean the keypad every hours or every day
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Wan Noorwani on Google
★ ★ ★ ★ ★ The bed soooo comfort.very.clean n nice smell.
All.staff very friendly..
Nazuhah help.me.in the middle of night..
Thanks
Good ambiance.
Ill be back..
Book as a home for long journry
All staff very very friendly
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Iise Chew on Google
★ ★ ★ ★ ★ For those needing to stay around Selayang, Mercure Selayang is quite affordable. For the price of Rm 150/night inclusive of breakfast for 2, it was worth it.
This place is really convenient if the plan is to go to Hospital Selayang, or to visit Batu Caves, 99 Wonderland Park, or even Genting Highlands.
Check-in was smooth. Lovely reception which was neat. Sadly, when it was raining and I asked for an umbrella, there were no umbrellas available for use. The staff are friendly.
The room is simple and straightforward. What I enjoyed was the rain shower - really strong, with nice warm water.
The infinity pool has a view of Selayang which is lovely. Being rather small, it can get squeezy when there are many guests. But it's still pretty nice.
The breakfast spread was standard - Nasi Goreng, Mee Goreng, curries, cereals, bread. I quite enjoyed it, being the typical Malaysian I am. The only thing that spooked me was the head of the restaurant which at first, warned me not to take photos of the food. I explained that I like writing reviews, and he apologised for abruptly stopping me.
If I have errands or plans around Selayang, I wouldn’t mind coming again. Apparently, I hear that there are beautiful waterfalls nearby this area as well.
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Louis Toh on Google
★ ★ ★ ★ ★ Stayed here for 1 night in a Superior Room with 2x Twin beds. It cost about £30 / 162MYR.
Overall, it was a nice stay. The room was clean and spacious. It was nicely decorated and seemed very modern. The beds were comfortable and the wifi was fast and the AC was powerful.
The front desk staff were nice and free parking is a bonus.
We did not have a chance to use any of the room service/Gym/Pool etc so unable to comment.
The only negative was the bathroom layout from a privacy perspective. e.g. I stayed with one of my parents and you can see right into the bathroom from the beds as the toilet/shower are segregates and only have frosted glass doors.
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Nageswary Nagappan on Google
★ ★ ★ ★ ★ Stayed here during New Year 2022. Sudden plan. Nice stay. Parking is safe. Hotel environment is good. Lobby is awesome.
Room is good to accommodate us. King bed and sofa bed.
Upon checking in, had a slight musky odour. Took some time to clear the smell. Aircond was okay.
Nearby have shop lots. Check-in was smooth. The front office staff was really friendly and helpful.
Will come back and stay.
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Gurpreet Rai on Google
★ ★ ★ ★ ★ I specifically booked a non-smoking room and was not only given a smoking room but was delayed horribly... Later after 30 minutes of settling in the other room..was shifted to a non smoking room.
I also had problems looking for the lobby of the hotel as it is beside a mall and many office space.. Hotel is at one corner and was a slight struggle.
There is no underground parking for visitors just a partially shaded one..
Staff was nice but very slow...
I ordered room service and again i took time but food portion, taste was good and worth the price.. ??Overall ok experience.. need improvement tho.
Service : 3 star
Food : 4 star
Room : 4 star
Price : Reasonable
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