National Registration Department Daerah Gombak
4.1/5
★
based on 8 reviews
Contact National Registration Department Daerah Gombak
| Address : | 10, Jalan Batu Caves, One Selayang, 68100 Batu Caves, Selangor, Malaysia |
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| Phone : | 📞 +88 | ||||||||||||||
| Website : | http://www.jpn.gov.my/ | ||||||||||||||
| Opening hours : |
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| City : | SELANGOR |
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najmuddin yusuf on Google
★ ★ ★ ★ ★ Nice government JPN place.. comfortable and clean.. recommended for senior citizens, not so crowded...
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Chi Ying Lum on Google
★ ★ ★ ★ ★ Afternoon operating hours should be 2-4:45pm but they don't open at 2pm? Waited for so long like almost an hour? Lazy or what?
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Aghilah ChandraSekaran on Google
★ ★ ★ ★ ★ The service is on appointment basis on temujanji JPN. Even if you have appointment, they will ask you to wait for hours outside.
We will have to wait and argue with the rela even with documentation collections which is ready in the counter. It is not like we are jobless to just wait outside JPN day and night like we owe them. I have denied entry without a valid reason. I am given entry immediately when I have askes for ISO complaint paper.
The Rela is very disrespectful towards elderly as well.
We have to pay parking for every time we enter and when I voiced this out after I was declined entry, they have suggested me to park in the byway in front. Like seriously?
Do we have to take leave every time I come here? Going to JPN ruins my day wholely.
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Vignes Rao on Google
★ ★ ★ ★ ★ I came at 12.04pm and was told by guard out that its friday and you should know we close and open at 2.45pm. I been calling multiple times but couldnt get through. Even 10minus to 12.15am. also to submit form shouldnt be a problem. That rela guard stopped me still. Hope the management can correct the timing and be more friendly. The office not even close that time. Im a goverment staff and i still work until 12.15 or more . That rela guard need to be more polite. .
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Carol Chiew on Google
★ ★ ★ ★ ★ Initially we had submitted document (early Dec 2021) and register for ROM in JPN KL (Jalan Dutamas), whole process is smooth and great. Just that the date we got is March 2022. (Would like to find February 2022 time slot)
Then, we went to JPN Gombak this morning (23 Dec 2021) wishing can find February time slot for ROM, but the person (not sure is it RELA) outside doesn't even allow us to go into the JPN for enquiry at all... just because we had registered in JPN KL. (we display the letter given by JPN KL)
He said "u register in KL, go back KL, cannot come selangor" Then we ask again and again, he insist say cannot and don't let us enter to ask at all..
But when we register in JPN KL, the officer said submit document must be done in the same state as your IC address, the actual upacara perkahwinan can be done in any other JPN branch as long as you found your preferable date.
For example, couple with PJ address submit their document in JPN PJ, but they can do ROM in JPN Putrajaya (which is KL)..
Very disappointed on this >__< I'm anak selangor and yet I cannot even do ROM in my birth state?
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Update:
I have message JPN KL via twitter & they replied we can choose any JPN in Malaysia as long as the JPN has upacara perkahwinan ? So it is really just the RELA issue who don't let us enter ?
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Next update:
We finally choose JPN PJ for our ROM although the date is still march (earlier 1 week than JPN KL ?)
But have to go back JPN KL to collect the form that we submitted after 21 days + pay rm10 in jpn kl and get the letter, then bring to JPN PJ during ROM day ?
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Choi Yee on Google
★ ★ ★ ★ ★ Was turn away once as they mentioned IC related matters is 8am to 10am despite the fact they are open from 830am -530pm. Then I went the day after to be told that only received cash for IC replacement. I mean the systems is still very primitive. The staff told me to come back with cash. Not only that she couldn't be bother to tell me that there was a bank (not commercial bank) with Atm at the end of the shoplot to retrieve the fund. All she cares for is her long lunch breaks on Fri as she keeps on mentioning that and I can come back before her lunch break or after her lunch break. (Then again I was told that no IC related matters after 10am the day before). Imagine those have to pay rm1000 for their IC .. we are already moving to covid recovery era even a mamak stall accepts TNG and our govt offices still talking about CASH.
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eder alif on Google
★ ★ ★ ★ ★ Lots of parking space. The center rather small yet the process in getting new ic is fast and smooth. Staff is friendly and very helpful. Great job to JPN Selayang.
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Rui Rui on Google
★ ★ ★ ★ ★ I'm here to settle the death cert for my mother and The guard who is working as the giliran number kiosk is super rude, lazy in working (he is so enjoying chit chatting with his friend rather than stand next to the kiosk to do what he suppose to work). The management should look after the issue. The door of the Jpn centre is half closed and making confusion to ppl that they are not working.
There should be some sop to run but seems like the ppl here has ady make their own rules and regulations at the local place.
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