New York Skin Solutions @ 1st Avenue Mall Penang - Jalan Magazine

Good ambience good service. Miki is very good de good de and welly trained that can suggest the good solution base on customer current skin condition. Customer will get notify for which treatment is gonna to be used before applied is one of the act that should be praise for it. 5 stars for the good people and good service. Keep it up and service more client with those professional treatment.

I very thankful every staff New York first avenue branch, they very friendly and nice. My consultant (Nene) even though busy or off day, very helpful to serve me. They will recommend new promotion for birthday month even not under them.

In many year ,I have taken the treatment for my skin problem. So far my skin s improving and maintain it well. Good service especially to my previous consultant Amanda and now consultant Jessie. Front desk staff is friendly and good too. Thank you, New York Skin Solution.

Staff very friendly. Enjoy my treatment very much . Love this place.. ??

Last updated (10 Nov 2021): It is useless to write the feedback in newyorkskinsolution page. I had wrote my feedback in there and what new york skin care solution did is just refund my treatment packages. No one from the main company called and specifically explain all the refunding details, they even could not provide a proper invoice that clearly written all the refund items. After they send me an agreement which consist the total amount that they will refund to me, even with their signatures on it, now they wanted to deduct another RM 408. I am so angry that i need to voice out here to let others to have a look at this review before they decided to have their facial treatment in new york skin solution. No one is going to bare the responsible even when your face skin gone worst due to their products, they will not refund the products that cause your face skin worst. So who is going to bare the responsibility? Who is gonna compensate the psychological pain that i encountered as i need to see my worst face skin condition daily through the mirror, who is gonna compensate for the future treatment that i need to do to recover and stablize my face skin condition. Additionally, when my face skin encountered this issue and i complained it, it shocked me that they were actually quite calm in handling this situation as like they handle it lots of time before. They can say out the require process for the refunding smoothly and specifically, with no doubt. Really think again if you want to have your facial treatment in new york skin solution. Approached new york skin solution at May 2021, they provided samples of hydro perfect series (cleanser, toner, serum, moisturizer) after my first time treatment. They claimed that using these products will help my face condition. After the using of their products, my face condition become worst, as you can see in the 2nd and 3rd photo, my forehead is full of embedded whiteheads compare to previously when i haven't approach to them (1st photo). Think twice before approaching this facial shop or buying their products. They seriously have bad comments if you search "new york solution penipu" it in google. The first photo was capture before May, while the second and third photos were capture after using their products.

Amazing amazing service. The products were amazing. I was in heaven for 2 hours straight. Highly recommended Miki and Emily, they're so skilled and polite and friendly. I cannot recommend enough. ❤️❤️❤️

-The product not really good. Make no difference on the skin -sales person keep pushing customers to sign package they only care about their sales -very annoying experience -the sales person show their black face when you refuse to purchase item not needed or sign package

Very pushy when asking you to sign up for their package. Wouldn’t let you go without signing their package. End up signed only let us go. After sign up, essentially no service. WhatsApp and called to ask for the package details as we also not sure what we signed up for. Until now still wouldn’t let us know what we signed up for, said my so called advisor is busy couldn’t answer me. Asked us to wait without even giving a timeframe, until I insist on having a timeframe in which I could get an answer for my question. Idk why it is so hard, I asked a simple question “what’s the package I signed up for. What does it include.” But it seem to be so hard for them to answer, or even bother to check the system. Idk is staff problem or system to hard to operate or is New York Skin just works that way. Push u sign package and hang you out to dry. Hope you all well, peace.