Ombak Kitchen IOI City Mall, Putrajaya - 62502
4.7/5
★
based on 8 reviews
Contact Ombak Kitchen IOI City Mall, Putrajaya
| Address : | GE-15, Ground Floor IOI City Mall, Lebuh IRC IOI Resort City, 62502, Wilayah Persekutuan Putrajaya, Malaysia |
| Phone : | 📞 +89 |
| Website : | https://ombakkitchen.my/ |
| Categories : | |
| City : | Wilayah Persekutuan Putrajaya |
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Azzli Imran Jaffar on Google
★ ★ ★ ★ ★ Food is really good, venue is clean. Appreciate if staff to be more attentive as i had to stand up and walk over to call for service. However they are polite and helpful. Good experience and will come again.
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iman rozhan on Google
★ ★ ★ ★ ★ The service from the moment I texted the restaurant to place an order was superb including entertaining my many questions on getting the right combo. Food arrived earlier than expected which was good. And the food was delicious.
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Steve Ken Nyen Choo on Google
★ ★ ★ ★ ★ The food quality not sure yet, I ordered at 10am and requested for delivery at 12pm, call to check around 12:30pm and was told waiting for driver but until 2pm food delivery haven't arrived.
Edited,
Food finally arrived at 2:25pm, the person in charge contacted us to apologise and provide refund.
Food quality is OK and fresh but a bit oily.
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Muhammad Syafiq on Google
★ ★ ★ ★ ★ To the manager, please take note that you outlet is understaffed and your present staff are all exhausted. This severely impacted our dining experience today; some of the seafood weren’t fully cooked (shrimp and calamari) and some of our items did not even arrive. As a I pointed out earlier, I fully understand the situation with the staff, but on a Saturday, eve of Ramadan, where the crowd is expected to be huge, this should have been considered before you opened for service today. Hope to try here again someday, with better food and service, but honestly the experience was so underwhelming, I’m not sure I’ll be coming back.
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Syahirah N. on Google
★ ★ ★ ★ ★ No food picture because we were so hungry that time!! We arrived 8.30pm but we received the foods at 9.40pm?? Are you kidding me? The most dissapointed is that day was my mother’s birthday and we thought we wanted to celebrate at your restaurant but unfortunately we had really bad experience! The waitress (the malay girl with long red hair) was also rude and tarik muka when we asked to change our seat area. The indoor seating was very noisy and loud. Not sure if it’s club or restaurant but totally not recommended with old people to seat inside. Also, do you know what’s the most unhygienic thing in the restaurant? Some people think it may be toilet but no, you are wrong! The most unhygienic thing is THE MENU! Because everyone will touch the menu and I dont think you santize your menu, right? And these menu were placed on top of our white paper , the same place our food would be placed to it. Totally unhygienic. You should spread out the paper after we ordered, not before we came in. Tak cukup orang ke? Just one word - bad experience. Couldnt rate the food because we were so HANGRY (hungry + angry) . Pls improve your service and hire more ppl. Thanks
Edited on 18th April 2022
The restaurant owner already contacted us and apologized. They even delivered food package to my mother’s house for compensation. To be honest, I never expect anything just to express dissapoinment. But thank you very much Ombak Kitchen for being so thoughtful and responsible. We truly respect that. The only dissapointment I have now is I couldnt enjoy the food package since I’m not at my mother’s house but I’ll definitely go to your restaurant and try other menu ;) thanks again
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Jeej Lo on Google
★ ★ ★ ★ ★ Had a good time. Seafood is fresh, huge and tasty. Cajun sauce is da bomb. The ambience is nice and decent. The portion is quite huge. Be prepared to pay slighly high taxes.
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Ereena Marzuki on Google
★ ★ ★ ★ ★ Food is good, we took 3pax menu set for 4 adults and 3 children and alhamdulillah semua cukup ??
Ambience is also gooood!
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KitKat Nelfei on Google
★ ★ ★ ★ ★ Had great dining experience here. Highly recommended for seafood lovers! The seafood are fresh, delicious and perfect to excite our tastebuds. Staff also very helpful and friendly. Comfortable seating arrangement and perfect for family and friends gathering. Birthday corner also readily available. Definitely The Best Halal Seafood Restaurant In Putrajaya And Bangi.
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