Onitsuka Tiger @ Mid Valley Megamall
3.6/5
★
based on 8 reviews
Contact Onitsuka Tiger @ Mid Valley Megamall
| Address : | Mid Valley Megamall, G-083, Ground Floor, 58000 Kuala Lumpur, Malaysia |
| Phone : | 📞 +89 |
| Website : | https://www.onitsukatiger.com/my/en-my |
| Categories : | |
| City : | KUALA LUMPUR |
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Naimovic Arts Brussels on Google
★ ★ ★ ★ ★ Perfect.
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Chan Hui Mei on Google
★ ★ ★ ★ ★ Japanese founder with western symbolic values.
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nomi juliana mahbob on Google
★ ★ ★ ★ ★ Service was good and choices variety.
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Dewi Rengganis on Google
★ ★ ★ ★ ★ Sell many model of onitsuka. Great customer service, give rm100 if you purchase 450
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Karen Ng on Google
★ ★ ★ ★ ★ There was a sale sign outside but was not clear what was on sale and how much. The sale tags on the shoes did not show % discounted nor the amount it was discounted to. We asked the sales staff if the baby shoes were on sale and they said no and proceeded to walk off without telling us what was actually on sale.
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sangeeta choudhury on Google
★ ★ ★ ★ ★ Went there last Saturday before going there called the staff that was located in mid valley asking whether this shoe and size is there actually we called twice but we call again to double confirm whether they have that shoe size that I wanted he clearly said left one and we ask him we will be there by evening will keep it ,he acknowledged it. So went all the way to mid valley specially on Saturday rush assuming all will be taken care ...then went to the sales rep he is saying that shoe size is not there..I mean so inefficiency ,see we called and ask whether the shoe size was there if it not in store we would understand that but we clearly called twice and ask for it so we wouldn't waste our time coming to mid valley when the size is not avail at all...he gave us wrong information and on top of it no sorry never even bother to check with other store and just ignore and asking to buy online like what the hell..we just call and ask before coming you said you have the size or not ,if the particular shoe size was not there then clearly tell on the phone so we can try going to another store this wasted our time and WE had to call Pavilion store after walking from the mid valley store .. thank god the staff there was soooo gracious and polite(Pavillion ) we called and ask is this model and size there ..we triple check this time and went straight away there ,it was just a simple enquiry from a customer and mid valley staff made it soooooo inefficient they should learn some customer service and how to handle the situation more thougfully and politely never acknowledged their mistake from their end..end of the we called the other outlet and had to go there...Pavilions staff was so good...management please look into your staff they need proper grooming and ethics and training on how to speak to cm and handle situation more promptly rather then saying you go online and see was really disappointed with MID VALLEY STAFF SERVICE never had like this with any brand outlet just thank god pavilion outlet treated in more proper manner.. end of the it was a very simple enquiry whether the shoe was in stock and they made it such bad situation
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Tom on Google
★ ★ ★ ★ ★ Bad customer service. The team just cant be bothered to check for available sizes and are not friendly at all. Love the brand but definitely go to other stores available and avoid this one.
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Simon Goh Sue Boon on Google
★ ★ ★ ★ ★ Indeed the customer service is very bad! Especially the Malay lady I walked in the store today 3/5/2022. Her face was as black as I owed her millions. I’m fine cuz maybe today Raya and she still need to work that’s why bad mood! So I just quickly bought the shoe that I want and left!
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