Pantai Bharu
4.1/5
★
based on 8 reviews
Contact Pantai Bharu
| Address : | Bangunan |
| Phone : | 📞 + |
| Website : | http://www.pantaibharu.com/ |
| Categories : | |
| City : | SELANGOR |
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kucalana kucalana on Google
★ ★ ★ ★ ★ Good food customer service. Bought my car at proton kapar. Light alarm(alarm when you forgot to switch off light) and bum stopper got problem from day 1. Come back for warranty 4 times. They said they cant do it due to lack of time. 3 times out of 4 my appointment was in the morning. Even bad those 3 appointment i wait they said they didnt know about the light alarm/forgot to remove car key. The 4th time came here to change windscreen they said can fix the light alarm however again very disappointing service, waited 8am to 4.30pm. They just fix my windscreen and not the alarm. A lot of time wasted here. My conclusion they only took service that makes them money. That overpriced oil change, regular service, windcs anything that make money for them. Other customers aftersale service that had to do with warranty rubbish!!
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anonymous guy on Google
★ ★ ★ ★ ★ The staff there provide customer free food and drinks for customer. The environment also clean with helpfull staff. all and all recommended for perodua service centre.
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Noel Nabor on Google
★ ★ ★ ★ ★ Very good service especially the food customers service. She is very informative and serves us very well. ?
However, please stock up essential items such as car battery and fuel filter. Surprised me these two essential items is not available. ?
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Ferdaus Ahmad Zaki on Google
★ ★ ★ ★ ★ Since the last post on Perodua Pantai Bahru, I experienced service improvement from their sales advisor. However, more improvement needed in their Perodua showroom office as the place looks dull and unwelcoming. Effort needed to brighten the area with more information and one or two more models of cars on display. Also, customer parking there is an issue. With the LRT project in progress, and road conditions at its worse, customer coming to the area have very limited place for parking.
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Harvyn on Google
★ ★ ★ ★ ★ Dear, sir / Madam
I’m not really happy with your service since I came in for warranty defects twice back to back. Send my car for checking at 8.30am & it’s almost 4pm I’m still waiting for my car no response from them & notice there is no one looking at the car. What is going on? Very poor service.
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Aniq on Google
★ ★ ★ ★ ★ Perodua Pantai Bharu - The facilities there quite convenient and comfortable. I went there to service my car almost 3 years already.
All was a pleasant experience until the latest visit I was experience not a really good one.
The service advisor that entertain me really need more courses to attend especially to learn to respect your customer even though they are younger than you.
This can be consider as the worst service ever I received, every time I called to ask for the follow up on my issue, I surely agree that the management should really look up this matter seriously on how your staffs should respond to customer call/inquires. E.g. magic words such as SORRY or PLEASE would be nicer to be heard by the customer.
My intention is not to condemn but I would like to see some changes and improvement on customer service since I am comfortable to spend my $$ here instead others which definitely might offer better treatments for their customer.
At the moment, I still think this place is still recommended.
I will update on the progress since my issue with them still not yet to be settle since the staff always responded me "not yet", "no update from other party". Promised to be settle within a specific time frame but unfortunately yet no news on the update.
If you have better options of service centre, think wisely before make any decision okay.
To Perodua Pantai Bharu, I know you can do better. Make some improvement for better experiences for your customers especially the REGULAR customers. Its worth for a long term image.
Good Luck.
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M Yasser on Google
★ ★ ★ ★ ★ Good service! Sells brand new EV like Tesla and etc! Provide Public DC Charger for everyone too and its currently free!
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Cg Kehyo on Google
★ ★ ★ ★ ★ Service is quite good, can trust their worker, my belonging also everything still there because I forget to take them out.
Just if there's thing can be improved which is you can add CCTV direct to labour / service rooms from customer waiting room so that customer can view from there
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