Paradise Rent A Car
3.8/5
★
based on 8 reviews
Contact Paradise Rent A Car
| Address : | Lapangan Terbang Antarabangsa Pulau Pinang, Bayan Lepas, 11900 penang, Pulau Pinang, Malaysia |
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| Phone : | 📞 +7 | ||||||||||||||
| Website : | https://www.paradisecars.my/ | ||||||||||||||
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| City : | Pulau Pinang |
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Lim Chun Teng on Google
★ ★ ★ ★ ★ The best rates offered by them among the rest of others. The staffs named Aziq and Fauziah are very helpful and friendly, they provide best service quality. When I got problem due to my rental car hit by reckless driver, Fauziah tried to help me and assisted me through out, eventhough is out of her working hours at night time. I am very thankful.
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Miki Sayo on Google
★ ★ ★ ★ ★ Everything that I had agreed to online was not respected and was overcharged for no given reasons. Of course, I had no idea and had to find out from my bank statement. For a car that was not clean, with bugs crawling out for a party at night, and sometimes during the day, I would have appreciated a little more respect and kindness as well as my card information to not be taken to their possession for them to use as their own!!!!!!!
BEWARE ! cards info are being taken by the staff and used in different ways than for professional agreed to terms!
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yedandra rao on Google
★ ★ ★ ★ ★ I have recently rented a car from this company in Penang airprt , im really very happy with fast response and quick reply if I had encountered any issue. Im satisfied with the price and the quality of the car . It just that I hope the company will buy also other series of car. Hope this best service continues.
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Samira Aïssaoui on Google
★ ★ ★ ★ ★ Worst rental car experience ever !!! There are no negative star ratings otherwise I would have done that because they clearly do not deserve that one star!
Have been charged way more than I should have under various names. Going from paradise bakery and cafe to paradise travel, they used different names and accounts to charge us and do not like that! A price we agreed on online plus hidden fees for a car with cockroaches is really not what I expected for my trip to Malaysia. I really don't recommend this shady fraudulous company !!
I Will make sure the right authorities are aware of this kind of actions.
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Wei Huang on Google
★ ★ ★ ★ ★ Very very disappointed with their service. If i could give 0 stars I would. I recently went to Penang for 4 days and decided to get a rental car at Paradise. I was surprised to see many hidden charges along with many problems with the old vehicle I was presented with. The car was infested with cockroaches and would come crawling out at night. However, instead of being granted a discount or refund the staff argued with me over a bar of gas. Furthermore, the whole organization and structure of the rental procedure was unorganized and rather irritating. Worst experience I have ever had. Please save yourself some money and time and choose the other car rental companies in the airport.
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Osama Zain on Google
★ ★ ★ ★ ★ Be careful, worst car rental company I faced in my life
They charged me half day price just for an early pickup
You can see the level of cars cleaning and quality here
I left some food in the car for 10 minutes,
When I came back it was full of small cockroaches!
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mark taylor on Google
★ ★ ★ ★ ★ Absolutely brilliant service. Because I am used to automatic headlights I left the lights on overnight and flattened the battery. They were very quick to respond and sort the problem over WhatsApp. I had to pay for breakdown but it was pennies and very quick. Overall very good service for the price and will use again.
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Rajan Balakrishnan on Google
★ ★ ★ ★ ★ Highly recommend this company for your best car rental services as the staffs are reliable in arranging the best services for your car need when in Penang
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