Plusliner
3.4/5
★
based on 8 reviews
Contact Plusliner
| Address : | No.1, Kampung Attap, Kuala Lumpur KTM Komuter Station, Kuala Lumpur, 50460 Kuala Lumpur, Malaysia |
| Phone : | 📞 +7 |
| Categories : | |
| City : | KUALA LUMPUR |
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Gau on Google
★ ★ ★ ★ ★ I called almost all their branches but no one picked up
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En Tze Ng on Google
★ ★ ★ ★ ★ Took plusliner from ipoh to Klang sentral. Bus speed was moderate and it stopped once for toilet time. Cleanliness and bus condition were good. Can be considered as alternative if couldn't get ETS. However, prepare for at least 4 hrs journey to klang sentral due to traffic and weather conditions.
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marmie macapobre on Google
★ ★ ★ ★ ★ I was suppsed to drop this review a few months back but this ended up in my notes instead. Anyhow, here it is.
I was out drinking the night before my trip that I wrongly booked my return trip to Penang from KL and interchanged the two destinations. To add horror to the ordeal, I realized it an hour before my trip. I was calling CatchThatBus hotline and was on hold for 15minutes only to be told that no rep is available and that I should just leave voicemail. I contacted their chat line and got an answer after 5 minutes telling me that they won’t be able to help me as I should have done it 30minutes earlier. I told the rep, that’s fine but to fix their service level next time because technically I wasted 20 minutes of my time only for them to tell me I’m screwed.
Anyhow, when I arrived at the Nice/Plusliner station I told the guy about my ordeal and no questions asked he printed the same ticket and told me its at 10am so I just wait. No rebooking fees and charges whatsoever. This is what Customer Service should be like. I’m saying sharig this experience that a customer should be treated this way. I’m not saying to put them up high but this job, is more than just a job. You are helping people — solving their issues day to day. In a way you are giving back to the universe and when you genuinely do it — it comes back to you as good karma.
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Nico Bortoluzzi on Google
★ ★ ★ ★ ★ Got the bus from KL to Georgetown here. Lounge is a bit rundown, but aircon works. Bus was also punctual, so I can not really complain about the service.
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Chek Boon Leong on Google
★ ★ ★ ★ ★ The bus took 6 hours on a Sunday evening ride from Ipoh to Kuala Lumpur which should have been only 2.5 hours ride. The bus supposedly departs at 4.30pm from Ipoh departed at 4.45pm, stayed at another pick-up location for 30 minutes, and then half way through the journey stops for another 30 minutes to put petrol, while driving at a leisure speed at the beginning and then driving at a formula 1 speed at the end to catch up on lost time. I think if you're interested in sitting for a palm tree tour from KL to Ipoh then you can decide to take this bus company, if you want a ride straight forward to KL then better just take another bus company. There is no other bus company that could drag a journey from KL to Ipoh not on a traffic situation until 6 hours. The bus driver then stops at kl train station, he went for his usual leak at the toilet. Maybe he is on some medication which requires him to drink too much water that causes him to go toilet so often. I have never taken a bus that goes to KL from Ipoh longer than 3.5 hours on a normal day without traffic situation. This bus has won the golden trophy to be the most delayed bus in history to take if you're going to KL from Ipoh on a normal day. (Not during festive season or school holidays)
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Suzanna Khan on Google
★ ★ ★ ★ ★ I took from Ipoh to KL and had worst experience ever. The person at the counter was rude. He told me that the bus could be waiting at any of the platform and I just have to look for it. I had to ask around frantically and found it just on time. The seating was all wrong. My ticket said seat 8B but there was not 8B. A lot of people were confused about the seating. Driver was rude and stern, not easy to ask him anything.
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John Wick on Google
★ ★ ★ ★ ★ I'm a frequent customer of Plusliner and Nice but nowadays its so so so bad. Bus no more punctual. My 1pm bus from Penang came at 3.30pm and reached 2am the next day at TBS because the bus driver decided to stop unnecessarily here and there. VERY VERY BAD. NEVER GOING TO TAKE THIS BUS AGAIN.
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liliankuan 1 Kuan on Google
★ ★ ★ ★ ★ Sadly, during this times, MCO2, we can't travel interstate. All the counters closed until further notice....or else, tourists can have another options beside travel by train. Buy ticket here, travel by bus to other states in M'sia & S'pore.
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