Proton Service - Glenmarie 3S Centre
3.6/5
★
based on 8 reviews
Contact Proton Service - Glenmarie 3S Centre
| Address : | no. 6, Jalan Juruhebah U1/50, Kawasan Perindustrian Temasya, 40150 Shah Alam, Selangor, Malaysia |
| Phone : | 📞 +999 |
| Website : | https://www.proton.com/en/Shopping-Tools/MyProton-App |
| Categories : | |
| City : | SELANGOR |
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Hannan Haziq on Google
★ ★ ★ ★ ★ Power.. One of the best service for proton in the city.. Yes the place a bit cramp.. But the after service is great. And i am happy with my car post service..
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navendra naidu on Google
★ ★ ★ ★ ★ Disastrous customer service! the person who answer the call was so rude. 28/4 cancelled my appointment just like that. Did not give any reminder 1 day before too. Shame
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Syahmi Sapperi on Google
★ ★ ★ ★ ★ Be careful coming here to service your car. I used to send my Proton Persona VVT for scheduled maintenance and service. I followed every recommendation given my the service advisor. However, I noticed that the coolant in my radiator was rusty. I complained and no action was taken.
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Jun Zhi Ng on Google
★ ★ ★ ★ ★ No matter how hard I made the phone call to their service centre, they answer one of the call and did arrange a reservation day slot yet without asking the actual time and my personnal info. Hanged my call in sudden, I called again and again, but they just picked up and hanged the call immediately, how disrepectful they are!
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Warren Chan on Google
★ ★ ★ ★ ★ Worst Proton service centre I've ever encountered. Booked an appointment via the MyProton app and called them to reconfirm. Told them I needed to come in to check on my aircon issue. Service centre guy on the phone then asks me repeatedly which branch I normally service my car at (I don't have a regular one and I've been doing it multiple outlets). He says they can't check on my aircon as they're just a "branch", why not go back to my regular branch? I say this makes no sense and is an outright lie as every authorized 3S service centre is meant to be able to do a basic aircon check. Then he asks me to just go to Proton HQ for this.
After the sheer stupidity of this back and forth, I just gave up. Does it make sense to turn away a customer just because they aren't a regular customer at your outlet?! Well consider this one banned from my list.
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fares alkuhlani on Google
★ ★ ★ ★ ★ The woret service centre i ever dealed with. They are careless, never answer the call, and when they answer they always delay and even end up the call while waiting and never call back. If the car still new and have problem and still under warranty, they alway delay and keep you wait and wait. Lousy service
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NOR FARIDAH MOHD SHAH on Google
★ ★ ★ ★ ★ i call and keep passing me to the insurance person in charged but overheard their conversation that person in charged dont want to pick up and entertain and he just asking for leaving the client's no. But the telephonist said even she take the client's no, he wont call the client back. Its very rude and unprofessional. To Mr Ghadaffi, shame on u, you're not doing your work, may someone better will replace your position. If u cant perform your task, please liase with your manager as it will ruin your company reputation with your rude and poor services. Email has been sent and hopefully the action must be imposed on the rude staff.
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Kamal Zulkepli on Google
★ ★ ★ ★ ★ If u want to claim your warranty, please push their stuff to the max. Because they will delay u, until your warranty expired. My experience at proton glenmarie, claim broken parts after 2years bought the car but their keep delay after 2-3 years untill my warranty over. Few of my problem on saga cvt doesn't solve untill warranty over, they not repair properly. What's the point to have warranty if the car still have the same problem. 3 times tow my car to proton glenmarie after 2 years bought it. Stupid service, smile but also cheat to customer.
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