Secret Recipe Lotus's Ampang - 55100 Dataran Pandan Prima
2.8/5
★
based on 8 reviews
Contact Secret Recipe Lotus's Ampang
| Address : | Lot PT 25, Ground Floor, Tesco Ampang,, Jalan Pandan Prima 2, Dataran Pandan Prima, 55100 Dataran Pandan Prima, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +989 |
| Website : | http://www.secretrecipe.com.my/ |
| Categories : |
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HandyCraftzy Me on Google
★ ★ ★ ★ ★ Hokkaido Triple cheese cake full of whip cream the choc cheese portion was less than half the cake. Not worth RM130 very very disappointed.
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ummy rahman on Google
★ ★ ★ ★ ★ i dont know others, but I AM SO IMPRESSED WITH THEIR STUFF ! and then they put decoration on my cake , so pretty. every details and they even train their stuff to do pretty decoration on the cake !
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Cynthia J on Google
★ ★ ★ ★ ★ It's frustrating to go to a restaurant where you have to pay for the service charge but the service sucks. I don't expect a five star service but is a smile to much to ask for? All I see is black faces and half hearted service, like they would rather be somewhere else and not at work.
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Angie Ng on Google
★ ★ ★ ★ ★ Ordered Assam Laksa and Ipoh Hor Fun. Quite a long wait. When the dishes arrived.. let me say soup noodles are supposed to be served hot not lukewarm. And the hor fun noodles are crunchy.. not cooked properly.. I was too hungry to get them recooked so I just swallow them all. But I won't be coming back and I will recommend not to waste your appetite and money here.
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Eka Mazlan on Google
★ ★ ★ ★ ★ Glad that they have special offers on menu for certain day/time. That's attractive for when you want to dine in or have a quick bite/dessert.
Price-wise, Secret Recipe has increase tremendously and I would categories the eatery as expensive nowadays. It's no longer affordable as a place for frequent dining as it used to be.
Although, I personally love what they offer on menu now. Only that I think the portion is a bit small for the price we have to pay.
Service can be slow and I could understand if they are trainee. But then, even the full-time/senior staff can sometime be negligent. I need to keep calling them to ask for the condiments for my foods.
First, the chilli flakes - which they said they don't have it and yet, my prawn aglio olio is fully garnered with it, so I have to settle with black pepper. Then, they sent the fries but went away before I could ask for chilli sauce.
This kind of things should be ask by the staffs to customers, hence will lessen their workload to serve the same table over and over again. I think Secret Recipe could do a better job in training staff to be professional with everything seems to be so pricey nowadays.
Overall, since I usually went during lesser crowd hour, my dining in this specific store has always been a pleasure and something my kid and I look forward too when we could afford it.
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yasser sabri on Google
★ ★ ★ ★ ★ Poor service, truly different from other franchises.
You'll feel disappointed that most Malaysians wants locals to work in the restaurant instead of foreigners, but once you get this kind of service, its very very disappointing to say that foreign workers perform better than the locals.
The manager is also useless, he doesn't know and does not want to make an effort for me to claim the BookDoc e voucher which i have used many times on other secret recipi franchises.
My fried rice comes with a satay without the peanut sauce. Tried to call the waitress, but she pretended to be busy and ignored me. In the end i just finish up quickly coz i was too hungry.
Tottaly banned this franchise.
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Bumbiyno 96 on Google
★ ★ ★ ★ ★ I order tomyam noodle and guess what? All i got only noodles and soup and a couples of mushroom. Thats it. I try to find the chicken BUT DIDNT HAVE EVEN ONE PIECE!!! I can get tomyam better than this at only rm6 lol rm19 for the plain soup and noodles is totally not worth it!! Sucks.
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Noor Aein on Google
★ ★ ★ ★ ★ Ordered salmon steak by delivery. What came was absolutely horrible! Salmon was 2cm thin, no crumbs and looked nothing like the image in the menu. Mind you I usually buy from SR Pandan Indah branch and never got disappointed. But this branch?!! NEVER AGAIN.
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