Senheng Sri Petaling - 57000 Kuala Lumpur
3.4/5
★
based on 8 reviews
Contact Senheng Sri Petaling
| Address : | 95-97-99, Jln 1/149D, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +889 |
| Website : | https://www.senheng.com.my/%3Futm_medium%3Dgmb%26utm_source%3Dgoogle%2520%26utm_campaign%3DSenheng%2520Sri%2520Petaling%26utm_term%3Dgmb%26utm_content%3D230620 |
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Vicknes Mohan on Google
★ ★ ★ ★ ★ I came to this outlet today at 2:40 and I'm happy with the products here, no doubts. However, some of the items i. e. Only have 3 models left and no other samples. That's still fine for me. So I took up the AEON promo for aircond and they have explained the process but it's just that for the application fee where I needs to pay cash. Hence, I have requested if they have cards, debit, online transfer or e-wallet mode of payment but not even one of the services were allowed for the fee. I wonder if that payment is for their commission purposes which is why they don't allow any other transaction mode or I'm not sure but it's just that makes my life hard to go to the bank and take out cash for this fee. But again come on, we are moving towards digitalization and you guys are still asking for cash payment. I think you all can do better!
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Wizilla Joshua on Google
★ ★ ★ ★ ★ I did quite a number of purchase at this branch for the past few years. The staffs are not as helpful now as compared to when I first went there. Didn't bother to entertain my enquiry and the lady at the counter (I guess she's new) is rude and always grumpy. The staffs are totally not helpful at all. Will not go to that branch again for any purchase in the future. Harvey Norman is better. I hope the Seng Heng management will take this feedback seriously. Such a disappointment.
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Mohd Zafren Ibrahim on Google
★ ★ ★ ★ ★ Poor customer service, i went there to buy a smart tv and a washing machine...i walked from brand to brand but no promoter attended me. Then i saw a promoter came nearby to show a TV model to a family, i asked him very simple question but he just replied “wait ah”...then i just waited until he finished entertaining the family but i became very frustrated when he just ignored my presence...luckily the same day, there was a big sale expo at Bukit Jalil and I finished up buying my TV and washer there
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Ong Ai Peng on Google
★ ★ ★ ★ ★ I bought all my electrical goods from Seng Heng only especially at the Sri Petaling, KL branch. They provide very good and friendly sales service and prompt after sales support. They have never failed any of my warranty claims so far. Thanks so much for the great service and keep up the good work.
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sennchiee on Google
★ ★ ★ ★ ★ Just bought 2 new phones from the store, Huawei nova 3 and Samsung A7. Both phones no stock when I came, so I had to make an order and waited for few weeks. Salesman Steven is very very friendly and helpful. Love their extended warranty services.
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Halijah Harun on Google
★ ★ ★ ★ ★ The staffs are helpful while in the store!They still need to improved their after sales service....faltering!
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Jason Wong on Google
★ ★ ★ ★ ★ I just bought a new phone honor 50, 2 week only phone cannot charging and i send back to shop. Now already 1 week past. No any reply from shop. This is new phone its 1 to 1 exchange? I call shop also nothing can help... Very disappointed to buy here...
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Shazaniha Rashid on Google
★ ★ ★ ★ ★ The staff from store was good and provides a good explanation about the product I'm interested to buy. But the WORST was the tecnhnician staffs who installed the aircondition unit in my home..he poured the leftover plaster cement in my toilet bowl while cleaning his tool. I need to spend money to get that bloody plaster cement from my toilet bowl. How irespondsible.
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