Serene Resort & Training Centre Janda Baik, Bentong, Pahang.
4/5
★
based on 8 reviews
Contact Serene Resort & Training Centre Janda Baik, Bentong, Pahang.
| Address : | Lor Seri Dinar, Kampung Janda Baik, 28750 Bentong, Pahang, Malaysia |
| Phone : | 📞 +97 |
| Website : | https://sereneresortjandabaik.com/ |
| Categories : | |
| City : | Pahang |
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dondo fox on Google
★ ★ ★ ★ ★ There is someone named lieza or something that i feel like she's manipulating money cause the price when the reception said is too far different,when i massages her she like to make the price goes high and expensive but majority i really like the amoi reception she really nice and doned a good customer service
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Hafiz Suhaili on Google
★ ★ ★ ★ ★ Not much can do if stay here. Only can play swimming pool only. Better stay at Suges (Alif Shukri) or Paradise hotel. Got so many activities for who stay there. Most activities not allowed outside people.
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Iqbal Abd Ghaffar on Google
★ ★ ★ ★ ★ Nice place to do meetings, family get together and action sports
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Aik Kajang on Google
★ ★ ★ ★ ★ Stayed here twice, both visits got a 2 room shared bath chalet facing pool. Newly refurbished, airconds worked fine, pantry area but no fridge or microwave just kettle. No star rating but clean so don't complain too much. No more cafe as owner opened a proper eatery 2kms away
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SUHAIZA ZAINUDDIN on Google
★ ★ ★ ★ ★ Love the view, peacefull ambience, friendly staff, worth the price. We just had our family day here.. all of the common area is huge enough for any activities.. kids love the 3 level swimming pool..adult love the room setting.. for me, it's beyond our expectation.. keep up the great service ?
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Ab Razak on Google
★ ★ ★ ★ ★ Good experience, nice place to stay with family n friends. Good facilities for indoor n outdoor training. Good foods n service
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sharizad hanim amir on Google
★ ★ ★ ★ ★ Try to deal with the staff name Liza from Dec 2021. She keep delaying to issue invoice. We plan to organise family day for 50 pax in March 2022. Keep asking us to forward list of participants and rooms to book. We have forwarded to her 3 times. We have stated we already forwarded many times, she told she did not keep the attachment. Our communication in whatsapp, why can’t she scroll our whatsapp. It shows that she never keep our conversation at all. This is not professional attitude, we are so disappointed with this attitude. She also said it okay if we want to cancel, she can find other people. This is not how to do business, please improvise your PR skills.
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Ar Teng on Google
★ ★ ★ ★ ★ Dealt with the staff name Liza from 9 Dec 2021. After my family day arrangement (50 pax on end of March 2022) has been confirmed and waiting on the PO since back then, she kept delaying issuing the Purchase Order (PO) and the response time was totally unacceptable and with many reasons presumably buying time to look for higher paid customers. Price quoted was not as per advertised. Kept on asking us to forward list of participants and rooms to book. I did forward to her 3 times complete list as requested and she simply said she did not keep the attachment. Our communication was via whatsapp, why couldn’t she scroll or save the list in his PC/notebook since this resort is handling team building, I believe there will be an administration office and definitely has office equipment i.e. PC, Telephone. It seems she didn’t have any intention to entertain us. It showed that she never kept our conversation at all. This unprofessional attitude must be highlighted for better awareness and totally disappointed with this attitude. With the response provided when I contested for the list resubmission was totally unacceptable which looks the resort is capable in getting other customers if we don’t want to proceed. This is not how to do business, please improvise your PR skills.
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