Shopee Express Hub Petaling Jaya - 46000 Petaling Jaya
1.4/5
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based on 8 reviews
Contact Shopee Express Hub Petaling Jaya
| Address : | 70, NPE, Pjs 51, 46000 Petaling Jaya, Selangor, Malaysia |
| Phone : | π +7779 |
| Categories : | |
| City : | Selangor |
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natni02 on Google
β β β β β As per the other reviews here, item was sent out by seller within 24 hours of purchase..handled by Shopee Express and now still stuck in the Petaling Jaya Hub till now.... Wonder what's the delay..
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Adlina Sagir on Google
β β β β β Always out delivery then insufficent time? Are u kidding me? I buy from 25/3/22 but didnt get my parcel till 1/4 sorry worst courier ever and ever please shopee do something to imrpove this situation
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Fulcrum on Google
β β β β β Terribly slow shipping, the problem is Shopee assigning deliveries to Shopee Express even though Shopee Express clearly cannot handle the load, just let some other couriers deliver for once. It's ridiculous that local deliveries are taking almost two weeks to arrive
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Ali Feizollah on Google
β β β β β The place doesn't have a sign, you have to find it. Just look for a store with lots of packages.
They were helpful and i got one package out of two.
They said i have to let them know before that i need to self-collect my packages.
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Joeren Tiu on Google
β β β β β The Customer Service of the call centre is courteous but helpful in no way. What is the purpose of having a helpdesk for parcel updates if all they do is relay the update status, as in Shopee apps? My package has been in the warehouse for days without an update on the apps, are you serious? And all they can say is "if the arrival date has already been overestimated, simply request a refund." Imagine taking more than 1 week to deliver a parcel from Selangor to Selagor.
What is the point of having a courier service if you waste the time and energy of your employees and your customers? If you wish to compel your customer to use your service, we have no objections, but please do a better job. What is the point of paying so many actors to promote your platform if your system is so disorganised and out-of-date?
People are simply complaining about your "express" parcel service, as evidenced by numerous online reviews. I suppose my opinion is not particularly pertinent, but I am certain that this is the last time I will use Shopee Express. All dissatisfied customers' ratings were changed to a five-star rating in the Tracking More, which is reprehensible. It is beneath contemptible not to acknowledge your company's shortcomings.
At the very least, Shopee Express isn't lying when they say they're "express" - in making customers lose faith in their service.
Good job Shopee!
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Kerwen Too on Google
β β β β β Shopee Express should be transfer out the parcel faster then ordinary delivery service. Always bad experience pending at here 5am reach but until evening still yet deliver out to the customer or self collect center. Shopee can do something to improve the experience on delivery.
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ζη§θΉCindy on Google
β β β β β My package already reached on the 1st May. But till now I havenβt received it. It was quite fast before festive month but now my parcel been in your hub for like more than a week now! Itβs not a cheap item!
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second look on Google
β β β β β Looking at the reviews, I have a gut feeling the workers are on strike for lack of pay. My package is still stuck there since 23 April and now its 28 April. Something needs to be done. Sort it out, fairly. For goodness sake, Shopee.
Ps. My other order departed sorting area and nothing since then. No update. Same delivery guys.
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