ST Nomad Hospitality ~ M City, Arte Plus, Elements, Astoria - 50450 Kuala Lumpur
4.4/5
★
based on 8 reviews
Contact ST Nomad Hospitality ~ M City, Arte Plus, Elements, Astoria
| Address : | 326, Jln Ampang, M-City Ampang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +9799 |
| Website : | https://st-nomad-m-city-ampang-klcc.business.site/ |
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Stulos Wong on Google
★ ★ ★ ★ ★ Nice duplex open concept apartment and quality service!
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AHMED AL OMARI on Google
★ ★ ★ ★ ★ Great place & very kind staff ♥️????
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Bang teh aji Hunter on Google
★ ★ ★ ★ ★ Clean and elegent place with many convinience shops,helpful security guard
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Stulos Wong on Google
★ ★ ★ ★ ★ Clean, Hygiene and Comfortable. Awesome indoor water heated infinity swimming pool with water Spa massage. As well as different themes of hanging Gardens.
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Joshua Yeo Sze Yong on Google
★ ★ ★ ★ ★ Good experience with the sky swimming pool with water massage and water heater to keep the water warm even in late evening. Relaxing ambience of the design of the duplex unit. Unforgettable experience. Can have good view of night scenery from window or outdoor
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Nor Adiba Prayitno on Google
★ ★ ★ ★ ★ Went during weekday and sort of looking for a quiet gurls night. Nice cozy apartment with charming view of the lake. The admin team have been helpful but of course there will always room for improvement ?
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Ferzalfie Fauzi on Google
★ ★ ★ ★ ★ Good owner, nice to deal although i got problem with giro payment...got my refund back ASAP....Nice house, view and all the furniture...easy to access if follow the instruction from the owner...will go there again. Swimming pool also great just need follow the SOP....the kids love it after so long just stay at home because of the pandemic...great for family gathering
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Joshua Ng on Google
★ ★ ★ ★ ★ I would give them Zero stars if possible. I called Aunty Betty from ST NOMAD hospitality to come help clean my apartment.
They said they will come at 1pm but later changed it to 2pm. Altered my plans last minute. I then changed it to 330pm as I had to go off for an appointment. I returned back at 339pm - 9 minutes late and apologised profusely.
We then proceeded upstairs in the lift. Before going in, one of Aunty Betty’s sons Stulos was already screaming profanities in Chinese on the phone.
As we got into the lift he said “sorry”.
Noticing that he may have had a bad day, I said it’s alright to hopefully dissipate the tension in the air. He responded “ITS NOT OKAY”.
After reaching my apartment. I then proceeded to guide them around the apartment for cleaning. Keep this in mind, there are 3 “cleaners” in the apartment waiting around to be instructed what to do.
I told the Aunty to help iron the clothes before telling the other two to help change sheets / vacuum/ mop etc. The eldest grumpy son then said we can’t do this, this isn’t included in the fee of what was agreed - I apparently opted for the “basic cleaning package”.
I asked politely, “I see… so what does basic cleaning package consist of?”
“I don’t want to get into an argument with you. I don’t want to repeat myself. Ask your friend”.
This guy comes into my house, tells me off and tells me to pay him off for his travel fees if I don’t want them to clean.
I told them to leave my house and said I will pay them for their travel fees. (I know it’s counter productive. I just basically paid for someone to come to my house to argue with me. But I wanted them out then to stick around with their horrible energy)
Stulos, the obnoxious, rude and arrogant son said he wasn’t going to leave until we paid him off. This time, not just for travelling costs but 30 minutes of his time on top of that. The audacity.
In the midst of all that he even said that us “Chinese” people are more expensive, don’t compare us to foreign workers.
I told him this is the worst cleaning service I have ever experienced. I am embarrassed for him and for me that he would even dare say that.
I hope no one has to experience what I have experienced today. Racism, arrogance, gas-lighting and the worst cleaning service in Kuala Lumpur. Be weary.
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