Vaxin Center @ SJMC Mediplex

Sime Darby Medical Centre or also known as Ramsay Sime Darby Health Care in Subang Jaya SS12 has a dedicated vaccine centre. I would like to give my feedback for the vaccine centre on first floor @Mediplex. They offer the HPV(human papilloma) vaccine for women who did not receive the vaccine at age of 13-14 years during school before the government implementation of the vaccine in year 2010. I paid in full price for the three doses (Package A - RM1510). On the first date, I made payment and receive the first dose on same day. I had to wait an hour and a half, place is big but waiting is long, after waiting, received jab by Doctor in one of the room at the centre. The second dose date, with appointment at 8am, I had to wait an hour before jab and the staff who gave me the jab told me next time to come later, because they have crowd waiting for COVID vaccine. At that time, the vaccine centre was not full when I came at 8 am and I also have had appointment ahead I feel this is unfair as I am also a customer with appointment. Second dose jab given swiftly in a room for covid jab, not same room as first. For the third dose, also with appointment, and I asked for 8am through call, but one of the staff here called weeks before my appointment to tell me to come in later in the morning at 11am, and I didn’t have much choice at this in the conversation (call), So I came at 11am on the day, i still had to wait 45 minutes there, receive jab administered by staff in a room that is for covid vaccine jab. It is not everyone that can manage to make appointment at their suggested time, what is the point of making appointment early at a vaccine centre. This vaccine centre from my experience prioritise COVID vaccine. Customer who pays full and have set appointment ahead did not receive good service in all appointment visits. Having a dedicated vaccine centre here is more of use of space than service. If you have another choice to get HPV vaccine or any other vaccine, its much likely better to go to another hospital / clinic.It was not a nice experience for me in all the process from payment to first, second and third dose in along the 6 months.