Xiamen Airlines Malaysia Office (厦门航空马来西亚) - 15th Floor
3.9/5
★
based on 7 reviews
Contact Xiamen Airlines Malaysia Office (厦门航空马来西亚)
| Address : | Malaysia, Federal Territory of Kuala Lumpur, Kuala Lumpur, 15th Floor, Plaza OSK, Jalan AmpangXiamen Airlines Malaysia Office (厦门航空马来西亚)邮政编码: 50450 |
| Phone : | 📞 +8 |
| Website : | http://www.xiamenair.com/en-my |
| Categories : |
Airline
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| City : | Plaza OSK |
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Jamaludin Abdul Ghani (The Stranger) on Google
★ ★ ★ ★ ★ |
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Bhuiyan Mamun on Google
★ ★ ★ ★ ★ |
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Yu Hang Tong on Google
★ ★ ★ ★ ★ |
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Ah Nick on Google
★ ★ ★ ★ ★ 效率！
 effectiveness!
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Patricio Haro on Google
★ ★ ★ ★ ★ People not friendly to attend your needs
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Luke H on Google
★ ★ ★ ★ ★ Xiamen Airlines
Worst airline operating.
Stole my money on the last flight. Denied boarding because of a smear on my passport then no refund. Pure profit. Should have known better.
December 27th, 2017
Upon boarding a return flight from Manilla, Philippines the counter attendants did not check my bag. It was not on my flight. They also put me on a tranfer visa intead of a 24 hours or 7 days visa. So upon arrival at the layover in Xiamen I was rushed by China Security Inspection personnel. The airline manager tried to coerce me into taking guilt of their mistake. And at no time told me my bag wasn't on the flight. Security Inspection asked the airline manager to leave and game a 7 day visa for my 25 hour layover.
At the Xiamen Airlines international transfer desk, there was no English speaking service. They use a cellular phone and Google Translate. They absolutely cared less about assisting me and treated me like garbage. They refused me the complimentary hotel room because i was over 24 hours layover by 1 hour. Even though with my late arrival caused by their incompetecy i only had 23 hours. So I went to the atm and ripped out more cash than i should have needed too. Got a taxi to a hotel coincidentally Xiamen Airlines was booking the other transfer passengers into. Upon checking in they took a 100+- deposit and charged my credit card and equal amount. When i checked out at noon the next day the hotel refused to give back the cash. The wonderful Xiamen Airlines affiliate hotel likely would not charge my card because mastercard would take 2-4 percent. Worse the ATM'S outside the airport do not accept foreign cards so I had no money to pay a taxi to get 20 kilometers to the airport. The hotel owner laughed and said "It is not my problem. I don't care. Haha" Luckily some canadians overheard the commotion and got me in their taxi. Upon arriving at the airport my checked luggage was not transferred. It was now, "unclaimed luggage," because it didn't arrive on my flight because of Xiamen Airlines incompetency. Upon trying to retrieve it with 10 minutes left to clear security for boarding the returning flight Xiamen Airlines manager called China Security Inspection to search my bag thoroughly. I told them to keep it which prompted, "just take it". It made no sense since it was going through a complete screening right afterwards.
Thanks Xiamen Airlines
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MC L on Google
★ ★ ★ ★ ★ Well i travelled business class KL- Qingdao-KL via Xiamen. They fly a B737 on this route with only 8 business class seats and the rest economy. Service and food is pretty good. It helps a lot if you can converse in Mandarin with the cabin staff. The transit stop in Xiamen is a bit complicated - you hv to get off with your hand luggage to clear immigration & then wait about 90 minutes for the Xiamen-Qingdao sector.
The flight back was delayed for about 45 minutes at Xiamen airport.
Some of the cushioning on the business class seats are getting a bit thin and could give you a backache if you are unlucky enough to allocated one.
All-in-all, better than expected.
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